Vantec UGT-MH400U3 User Guide - Page 8

Troubleshooting Tips

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If system can not install USB 3.0 4-Port Hub driver properly, be sure to confirm system's USB 3.0 host controller's driver working properly. We do suggest that you may re-install your USB 3.0 host controller driver again. Chapter 3: Troubleshooting Tips  I cannot run USB 3.0 SuperSpeed data transfer rate over this Hub. 1. USB 3.0 Hub must connect to USB 3.0 Port of your system. 2. Be sure to use true USB 3.0 device connection. Traditional USB 3.0 or USB 1.1 devices can NOT run USB 3.0 SuperSpeed data transfer rate. 3. USB 3.0 Hub will NOT enhance USB data transfer rate, if user connect it to traditional USB 2.0 or USB 1.1 Port.  How to expand USB 3.0 SuperSpeed Port on my system? You can purchase an USB 3.0 SuperSpeed Host Card adding on your current system, or a new motherboard with USB 3.0 Port. UGT-MH400U3 Page 8

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UGT-MH400U3
Page 8
If system can not install USB 3.0 4-Port Hub driver properly,
be sure to confirm system’s USB 3.0 host controller’s driver
working properly. We do suggest that you may re-install
your USB 3.0 host controller driver again.
Chapter 3: Troubleshooting Tips
I cannot run USB 3.0 SuperSpeed data transfer rate over
this Hub.
1.
USB 3.0 Hub must connect to USB 3.0 Port of your
system.
2.
Be sure to use true USB 3.0 device connection. Traditional
USB 3.0 or USB 1.1 devices can NOT run USB 3.0
SuperSpeed data transfer rate.
3.
USB 3.0 Hub will NOT enhance USB data transfer rate, if
user connect it to traditional USB 2.0 or USB 1.1 Port.
How to expand USB 3.0 SuperSpeed Port on my system?
You can purchase an USB 3.0 SuperSpeed Host Card
adding on your current system, or a new motherboard
with USB 3.0 Port.