ViewSonic CDE3204 CDE3204 User Guide English

ViewSonic CDE3204 Manual

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  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 1
    important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 2
    exceeding the world's expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well. Once again, thank you
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 3
    Safety Instructions v Getting Started Package Contents 1 Installing the Display 2 Installing the Stand 2 Disconnecting the Stand 2 Mounting ViewSonic Control and Display Controls 11 Operation 13 Other Information Troubleshooting 25 Specifications 27 RS232 Protocol 28 1. Introduction 28
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 4
    . This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 5
    CE Conformity for European Countries The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 6
    Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 7
    Date: CDE3204 ViewSonic Commercial Display VS16838 CDE3204_UG_ENG Rev. 1A 03-1-17 Product disposal at end of product life ViewSonic respects ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 8
    Important Safety Instructions USE AC power Cord Keep the following guidelines to protect the AC power cord from being damaged. If the AC power cord is damaged, it may result in a fire or an electric shock. Stop using it and ask your dealer or ViewSonic service center to exchange it. • Do not
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 9
    the display and consult your dealer or service technician. It is normal for some to proper grounding of the mast and supporting structure, grounding of the lead-in ViewSonic will not be liable for damage resulting from use of these cleaners. CARRYING THE DISPLAY Carry the display as instructed
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 10
    . If water penetrates into the product, unplug the power cord and contact ViewSonic. • Do not operate the display when wet. It may result in electric using a Wall-Mount Bracket, make sure you follow the operating instructions supplied with the Wall-Mount Bracket. • Attach the brackets supplied
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 11
    • Spraying insect repellent with volatile material on the screen will cause damage. • Do not make prolonged contact with rubber or plastic material. SERVICING Do not attempt to repair the display yourself, since opening the cabinet may expose you to dangerous voltage or other hazards. Ask qualified
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 12
    ® CDE3204 Commercial Display Quick Start Guide For Your Convenience :ULWHGRZQ\RXUSURGXFWVHULDOQXPEHUBBBBBBBBBBBBBBBB If you need any assistance, it will help you. Please contact ViewSonic service team directly if you have questions on the use of your LCD display. &RQWDFW
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 13
    Installing the Display Installing the Stand Screw: T4XL8 x4 Place the display face down on a protective surface. Then insert the neck onto the bottom stand and secure the parts by inserting the screws and tightening them with the screwdriver. Note: Attaching the stand requires two people.
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 14
    the Important Safety Instructions, at the start of this manual. • Do not install in a moist or wet environment. This equipment is intended for indoor use. • Do not install near heat source, or strong magnetic fields. • Use only ViewSonic approved wall-mounting brackets to support the display weight
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 15
    32 VESA Spec. (A x B) 200 x 200 mm Standard Screw (C x D) M4 x L8 Quantity 4 • ViewSonic www.viewsonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775, Europe +44 (0) 207 382 8250. • When purchasing our wall mount kit, a detailed install manual
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 16
    Front View & Key Pad of the Product 1 2 3 4 5 67 Item 1 Input 2 Menu 3 Volume 4 Up & Down 5 Power 6 Remote Control Receiver 7 LED Indicator Icon INPUT MENU VOL + VOL CH + CH STANDBY Description Select the input source. Enter the submenu. Turn the on-screen display (OSD) menu on / off.
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 17
    Connect to the HDMI output of A/V devices. The HDMI 1 has MHL function to support mobile device. Connect to a PC VGA port and a PC line / audio port , such as USB flash drive. Reserved for the service technician's use. See RS232 protocol section. Connect to an IR emitter. This will
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 18
    the Display HD Cable Box/HD Satellite Box You can also enjoy high-definition programming by subscribing to a high-definition cable service or a highdefinition satellite service. For the optimum picture quality, be sure to connect this device to your display via the HDMI or component video (with
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 19
    HDMI Timing Reference Chart No. Mode 1 VGA60 (640x480) 2 SVGA60 (800x600) 3 XGA60 (1024x768) 4 SXGA60 (1280x1024) 5 WXGA60 (1360x768) 6 1280 x 800 7 1440 x 900 8 1680 x 1050 9 1920 x 1080 10 480i60 11 576i50 12 480P60 13 576P50 14 720P50 15 720P60 16 1080I50 17
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 20
    OUT IN HDMI OUT OUT AV cable CATV / Satellite antenna cable AV cable Programming your Cable or Satellite Box remote Refer to the user manual from your service provider to determine the setting. If it requires: • 3 digits, please try "566", "565", "556", or "688". It usually works with DISHNetwork
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    1280 x 1024 1360 x 768 1440 x 900 1680 x 1050 1920 x 1080 Panel FullHD (1920 x 1080) Support H sync (kHz) V sync Pixel clock Polarity (Hz) (MHz) 31.47 70.09 28.32 N/P 31.5 59.94 25.175 N/N 37.88 60.32 40 P/P 48.36 60 65 N/N 47.77 59.8 79.5 N/P 49.7 59.81 83.5 N/P 63.98
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 22
    Using the Display Features Remote Control and Display Controls Inserting Remote Control Batteries 1. Remove the battery cover by pulling then lifting the knob on the cover. 2. Insert the batteries, corresponding to the (+) and (-) markings on the battery compartment. 3. Reattach the battery cover.
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 23
    Touch keys located at the rear side of the display operate the same as these buttons on the remote control. Button 1 POWER 2 Description Press this button to turn the power on from standby mode. Press it again to return to standby mode. Play or pause the playback in MEDIA mode. Stop in MEDIA mode.
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 24
    Operation Turning the Display On and Off Press on the remote control. You can also use the key on the front side of the panel. * If there is no input signal within 10 minutes, the display will be turned off automatically. Adjusting the Volume Press VOL +/- to adjust volume. To turn off the volume,
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 25
    Selecting the Input Source To select the input sources connected to the display: 1. Press INPUT on the remote control. 2. Press or to select the desired input source. 3. To confirm the selection, press OK. Enter  Using the Lock Control With LOCK CONTROL, you can block input source. Password is
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 26
    Picture Menu Customizing the PICTURE Settings 1. Press MENU to enter the main menu, Press / button to select. 2. Press OK or ▼ button to enter specific submenu. 3. Press MENU again to exit or back to parent menu. 4. Press / button to select among Picture Mode / Contrast / Brightness / Sharpness
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 27
    The PICTURE menu includes the following options: Picture Mode Contrast Brightness Sharpness Tint Color Blue Light Filter Color Temp Zoom Mode DLC Cycles among display types: Standard, Dynamic, Theater, Power Saving, and Personal. Personal: Allows to store your preferred settings. If you select the
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 28
    Audio Menu Customizing the Audio Settings 1. Press MENU to enter the main menu, Press / button to select. 2. Press OK or ▼ button to enter specific submenu. 3. Press MENU again to exit or back to parent menu. 4. Press / button to select among Sound Mode / Bass / Treble / Digital Output /
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 29
    TIME Menu Customizing the TIME Settings 1. Press MENU to enter the main menu, Press / button to select. 2. Press OK or ▼ button to enter specific submenu. 3. Press MENU again to exit or back to parent menu. 4. Press / button to select Sleep Timer / Time Zone / DST / Time Format / Clock /
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 30
    SETUP Menu Customizing the SETUP Settings 1. Press MENU to enter the main menu, Press / button to select. 2. Press OK or ▼ button to enter specific submenu. 3. Press MENU again to exit or back to parent menu. 4. Press / button to select Menu Language / Transparent / OSD Time Out / Restore
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 31
    Lock Menu Customizing the Lock Settings 1. Press MENU to enter the main menu, Press / button to select. 2. Press OK or ▼ button to enter specific submenu. 3. Press MENU again to exit or back to parent menu. 4. Press / button to select among System Lock / Change Password / Input Block. 5. Press
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 32
    PC Menu Customizing the Lock Settings 1. Press INPUT to select PC source. 2. Press MENU to enter the main menu. 3. Press / button to select Picture menu. 4. Press OK or button to select Advance. 5. Press OK or button to enter. 6. Press / button to select among H-Pos / V-Pos / Clock / Phase /
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 33
    Using the MEDIA OPERATION 1. Plug in USB device, then press INPUT button to set the Input Source to Media. Press / button to select USB in the source menu, then press OK button to enter. AV USB 2. Press / button to select the option you want to adjust in the main Media menu, then press OK button
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 34
    3. Enter the storage. Press / / / then OK to pick the files to play. 4. Press button to start playback. The tool bar will pop up then. 5. For cycling playback, set the Repeat Mode on tool bar to be ALL (R_ALL). Press EXIT to close the tool bar. 6. Press to pause or to stop the playback. Press
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 35
    Hospitality Menu User can turn on the menu to lock the setting to prevent adjusting. The fixed setting can also be stored and copied to another same display. 1. Press MENU and 9, 9, 3 button on the remote controller to display the Hospitality menu. 2. Press or , then to turn On/Off the Hospitality
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 36
    Other Information Troubleshooting Please contact ViewSonic service team directly if you have questions, service needs, or require technical assistance related on the use of your display. Contact ViewSonic Service Team at: http://www.ViewSonic.com Or call our service team: United States 1-800-688-
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 37
    Problem Unit cannot be operated Power is cut off suddenly Picture is cut off/with sidebar screen Possible Solution • External influences such as lightning or static
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 38
    Specifications Model CDE3204 (LED Backlight) Screen Size Aspect Ratio RGB DVI-D Input signal Video Audio USB Compatibility PC Speaker Output Audio Output RS232 Output Remote Control Out Power
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 39
    ※In the document below, "PC" represents all the control units that can sent or receive the RS232 protocol command. 2. Description 2.1 Hardware specification Viewsonic TV communication port on the rear side (1) Connector type: DSUB 9-Pin Male (2) Pin Assignment Male DSUB 9-Pin (outside view) Pin
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 40
    3. Protocol 3.1 Set-Function Listing The PC can control the TV/DS for specific actions. The Set-Function command allows you to control the TV/DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function description: Length: Total Byte of
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 41
    Example2: Set Brightness as 176 for TV-02 and this command is NOT valid. Send (Hex Format) Name Length ID Command Type Command Value1 Value2 Value3 CR Hex 0x38 0x30 0x32 0x73 0x24 0x31 0x37 0x36 0x0D Reply (Hex Format) Name Length ID Hex 0x34 0x30 0x32 Command Type 0x2D CR 0x0D Set-
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 42
    PIP-Position 8 PIP-Input 8 TV channel 8 (DTV) TV channel 8 (ATV) Menu lock 8 Number 8 Key Pad 8 s 2 32 000: English Extend the value for more 001: French supported languages 002: Spanish s 4 34 000 : Unlock 001 : Lock s 5 35 000 ~ 100 900:Volume down (-1) 901:Volume
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 43
    turn off when no other video signals after 15min. Remote control disable Lock the keys on RCU, but keep the buttons of front panel workable. 32
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 44
    2. Example for value setting of SET_TV channel DTV 012-0: 0x 30 31 32 012-1: 0x 30 31 42 1012-2: 0x 41 31 52 1512-3: 0x 46 31 62 3. Tiling definition of H Monitors/ V Monitors/ and Position 4. Date & Time format
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 45
    21 22 23 24 25 6 & 26 7 ' 27 8 ( 28 9 ) 29 10 0 30 11 1 31 12 2 32 13 3 33 14 4 34 15 5 35 Date & Time 16 17 18 19 20 21 Code (ASCII) 6 7 8 9 27 G 47 28 H 48 29 I 49 30 P 50 31 Q 51 Date & Time 32 33 34 35 36 37 Code (ASCII) R S T U V W Code (Hex) 52
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 46
    3.2 Get-Function Listing The PC can interrogate the TV/DS for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the "Value" byte is always = 000. Get-Function description: Length: Total Byte of Message
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 47
    Reply (Hex Format) Name Length ID Hex 0x38 0x30 0x35 Command Type Command Value1 0x72 0x62 0x30 Value2 0x36 Value3 0x37 CR 0x0D Example2: Get Brightness from TV-05 , but the Brightness command ID is error and it is NOT in the command table. Send (Hex Format) Name Length ID Hex 0x38
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 48
    30 000~100: For specific models 0~+100 deg C only -01~-99: -1~-99 deg C g 1 31 000 For specific models (See below note) only g 2 32 000 For specific models (See the Set-Date only command) g 3 33 000 For specific models (See the Set-Time only command) [NOTE] 1. Power on/off
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 49
    % 25 6 & 26 7 ' 27 8 ( 28 9 ) 29 10 0 30 11 1 31 12 2 32 13 3 33 14 4 34 15 5 35 Date & Time 16 17 18 Code (ASCII) 6 7 8 Code ( 46 27 G 47 28 H 48 29 I 49 30 P 50 31 Q 51 Date & Time 32 33 34 Code (ASCII) R S T Code (Hex) 52 53 54 35 U 55 36
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 50
    30 30 0D (Get Date) Reply: #1 0x 38 30 31 72 32 30 40 35 0D (Year "20" "15") #2 0x 38 30 31 72 32 31 21 51 0D (Month "1", Day "31") Send: 0x 38 30 31 67 33 30 30 30 0D (Get Time) Reply: #1 0x 38 30 31
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 51
    ASPECT (ZOOM, SIZE) 0F VOLUME UP (+) 10 VOLUME DOWN (-) 11 MUTE 12 CHANNEL/PAGE UP (+)/ 13 BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ 14 BRIGHTNESS- POWER 15 SOURCES (INPUTS) 16 17 18 SLEEP 19 MENU 1A UP 1B DOWN 1C LEFT (-) 1D RIGHT (+) 1E OK (ENTER, SET) 1F EXIT 20 21
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 52
    1-800-688-6688 Email [email protected] Canada www.viewsonic.com T= 1-866-463-4775 [email protected] Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/ Latin America (Argentina) www.viewsonic.com/la/ C= http://www.viewsonic.com/la/ soporte/servicio
  • ViewSonic CDE3204 | CDE3204 User Guide English - Page 53
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CDE3204
Commercial Display
User Guide
Model No. VS16838
IMPORTANT:
Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service.
Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specific languages using the Regional selection
box in the upper right corner of our website. “Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual”