ViewSonic CDE7500 CDE7500 User Guide English - Page 31

Trouble Shooting

Page 31 highlights

5. Trouble Shooting Symptom The screen does not display anything; there is no sound, and the indicator does not come on Pictures shown on the product have dotted line or stripe interference Pictures are colorless The product has no accompanying sound The Display does not display anything, and gives a prompt indicating no signal input; the red indicator blinks Pictures shown on the Display are offset, do not cover the entire screen, go beyond the screen, or are blurred Short remote control distance, malfunction of remote control Possible Cause Looseness of power plug, power connection failure Signal interference caused by automobile, neon light, electric hair dryer, etc. Color saturation is set too low 1. Volume is set too low 2. Sound is muted Looseness or removal of the signal connection cable 1. Improper adjustment 2. Wrong display mode 1. The remote receiver of the product is blocked by some object 2. Battery level of the remote control is low Solution Check if the power cord is properly connected Do not use electric hair dryer near the product; adjust the antenna orientation to reduce interference Enter "Picture" settings to increase the color saturation 1. Adjust the volume to a proper level 2. Press the "MUTE" key on the remote control to unmute the product Check if the signal connection cable is loosened or has come off; if so, reconnect it 1. Use the auto adjustment function 2. Enter "Screen Adjustment" to adjust the horizontal or vertical position 3. Use the recommended mode 1. Move the object to avoid blocking the remote receiver 2. Replace the battery A link cannot be accessed via the browser 1. Wrong network parameter configuration 2. Improper network connection 3. Network service is not activated 1. Ask the network administrator for available network IP addresses and other parameters 2. Check if the network connection cable is properly connected 3. Consult the network service provider 23

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23
5. Trouble Shooting
Symptom
Possible Cause
Solution
The screen does not display
anything; there is no sound,
and the indicator does not
come on
Looseness of power plug,
power connection failure
Check if the power cord is
properly connected
Pictures shown on the product
have dotted line or stripe
interference
Signal interference caused by
automobile, neon light, electric
hair dryer, etc.
Do not use electric hair dryer
near the product; adjust the
antenna orientation to reduce
interference
Pictures are colorless
Color saturation is set too low
Enter “Picture” settings to
increase the color saturation
The product has no
accompanying sound
1.
Volume is set too low
2.
Sound is muted
1.
Adjust the volume to a
proper level
2.
Press the “MUTE” key
on the remote control to
unmute the product
The Display does not display
anything, and gives a prompt
indicating no signal input; the
red indicator blinks
Looseness or removal of the
signal connection cable
Check if the signal connection
cable is loosened or has come
off; if so, reconnect it
Pictures shown on the Display
are offset, do not cover the
entire screen, go beyond the
screen, or are blurred
1.
Improper adjustment
2.
Wrong display mode
1.
Use the auto adjustment
function
2.
Enter “Screen Adjustment”
to adjust the horizontal or
vertical position
3.
Use the recommended
mode
Short remote control distance,
malfunction of remote control
1.
The remote receiver of
the product is blocked by
some object
2.
Battery level of the remote
control is low
1.
Move the object to avoid
blocking the remote
receiver
2.
Replace the battery
A link cannot be accessed via
the browser
1.
Wrong network parameter
configuration
2.
Improper network
connection
3.
Network service is not
activated
1.
Ask the network
administrator for available
network IP addresses and
other parameters
2.
Check if the network
connection cable is
properly connected
3.
Consult the network
service provider