ViewSonic EA771B User Guide - Page 23

Troubleshooting If your ViewSonic° EA771/EA771B monitor is not performing properly, use this troubleshooting chart for quick solutions to common problems. If the problem persists, call your monitor dealer. For further support or to order Macintosh adapters, call ViewSonic customer support at the telephone number in your area: U.S. and Canada only From outside U.S. and Canada From Europe From Asian/Pacific Rim countries Internet E-Mail: World Wide Web: 1-800-688-6688 909-869-7976 44 (1293) 643-900 886 (2) 248-4072 [email protected] http://www.viewsonic.com Problem... No picture Possible Cause... Power cord disconnected? Remedy... Connect power cord. Power switch off? Turn on power. Faulty outlet? Try another outlet. Monitor in power save mode? Press any keyboard key. Computer or graphics card? Check video card connections. Signal cable properly connected? Connect signal cable properly. Signal cable connector? Check connector for bent pins. Video sync signal? Check if it's the video sync signal specified for the monitor. Using a Macintosh*? Make sure the dip switch settings on your ViewSonic® Macintosh adapter are correct. Continued... ViewSonic EA771/EA771B Troubleshooting 25