ViewSonic PT770 User Guide - Page 34

Troubleshooting

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4 TROUBLESHOOTING If your ViewSonic PT770 monitor is not performing properly, use the following troubleshooting chart for quick solutions to common problems. If E the problem persists, call the dealer where you purchased the monitor. If H further support is needed, ViewSonic customer service support is available at L 1-800-888-8583 (for U.S. or Canada only), (909) 444-8800 (calls from outside the U.S.). S H Problem... Possible Cause... Remedy... No picture Power cord disconnected? Connect power cord. Rear power switch on? Turn on power. Signal cable properly connected? Connect signal cable properly. Monitor in power save mode? Press any keyboard key. No picture, but Computer or graphics card Power LED is green & screen display appears when OnView Button is pressed Reboot computer, check connections to video card. Display image is too large or small Horizontal control needs adjusting? Vertical control needs adjusting? Adjust o desired size. Adjust to desired size. Characters appear indistinct or blurred, or image too dark Brightness and contrast at minimum? Adjust brightness and contrast. Cont.., ViewSonic PT770 Troubleshooting 27

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TROUBLESHOOTING
4
If
your
ViewSonic
PT770
monitor
is
not
performing
properly,
use
the
following
troubleshooting
chart
for
quick
solutions
to
common
problems.
If
the
problem
persists,
call
the
dealer
where
you
purchased
the
monitor.
If
further
support
is
needed,
ViewSonic
customer
service
support
is
available
at
1-800-888-8583
(for
U.S.
or
Canada
only),
(909)
444-8800
(calls
from
outside
the
U.S.).
Problem...
Possible
Cause...
Remedy...
No
picture
Power
cord
disconnected?
Rear
power
switch
on?
Signal
cable
properly
connected?
Monitor
in
power
save
mode?
Connect
power
cord.
Turn
on
power.
Connect
signal
cable
properly.
Press
any
keyboard
key.
No
picture,
but
Computer
or
graphics
card
Power
LED
is
green
&
screen
display
appears
when
OnView
Button
is
pressed
Reboot
computer,
check
connections
to
video
card.
Display
image
is
Horizontal
control
needs
too
large
or
small
adjusting?
Vertical
control
needs
adjusting?
Adjust
o
desired
size.
Adjust
to
desired
size.
Characters
appear
indistinct
or
blurred,
or
image
too
dark
Brightness
and
contrast
at
minimum?
Adjust
brightness
and
contrast.
Cont..,
E
H
L
S
H
ViewSonic
PT770
Troubleshooting
27