ViewSonic VNB141B_7HUS_01 User Guide - Page 39

Limited Warranty

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Limited Warranty VIEWSONIC® NETBOOK What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The replacement unit will be covered by the balance of the time remaining on the customer's original limited warranty. ViewSonic provides no warranty for the third-party software included with the product or installed by the customer. How long the warranty is effective: ViewSonic NetBook products are warranted for (1) year from the first consumer purchase for parts and labor. User is responsible for the back up of any data before returning the unit for service. ViewSonic is not responsible for any data lost. Who the warranty protects: This warranty is valid only for the first consumer purchaser. What the warranty does not cover: 1. Any product on which the serial number has been defaced, modified or removed. 2. Damage, deterioration or malfunction resulting from: a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product. b. Any damage of the product due to shipment. c. Removal or installation of the product. d. Causes external to the product, such as electrical power fluctuations or failure. e. Use of supplies or parts not meeting ViewSonic's specifications. f. Normal wear and tear. g. Any other cause which does not relate to a product defect. 3. Any product exhibiting a condition commonly known as "image burn-in" which results when a static image is displayed on the product for an extended period of time. 4. Removal, installation, one way transportation, insurance, and set-up service charges. How to get service: 1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product's serial number. 2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. 3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic. 4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic. 4.3: ViewSonic NetBook Warranty ViewSonic VNB141 Page 1 of 2 NB_LW01 Rev. 1a 02-11-09 32

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ViewSonic
VNB141
32
Limited Warranty
VIEWSONIC
®
NETBOOK
What the warranty covers:
V±ewSon±c warrants ±ts products to be free from defects ±n mater±al and workmansh±p dur±ng the
warranty per±od. If a product proves to be defect±ve ±n mater±al or workmansh±p dur±ng the warranty
per±od, V±ewSon±c w±ll, at ±ts sole opt±on, repa±r or replace the product w±th a s±m±lar product.
Replacement Product or parts may ±nclude remanufactured or refurb±shed parts or components.
The replacement un±t w±ll be covered by the balance of the t±me rema±n±ng on the customer’s
or±g±nal l±m±ted warranty. V±ewSon±c prov±des no warranty for the th±rd-party software ±ncluded w±th
the product or ±nstalled by the customer.
How long the warranty is effective:
ViewSonic NetBook products are warranted for (1) year from the first consumer purchase for parts
and labor.
User ±s respons±ble for the back up of any data before return±ng the un±t for serv±ce.
V±ewSon±c ±s
not respons±ble for any data lost.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deter±orat±on or malfunct±on result±ng from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, or failure to follow instructions supplied with the product.
b. Any damage of the product due to sh±pment.
c. Removal or ±nstallat±on of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g. Any other cause wh±ch does not relate to a product defect.
3. Any product exh±b±t±ng a cond±t±on commonly known as “±mage burn-±n” wh±ch results when a
stat±c ±mage ±s d±splayed on the product for an extended per±od of t±me.
4. Removal, ±nstallat±on, one way transportat±on, ±nsurance, and set-up serv±ce charges.
How to get service:
1. For ±nformat±on about rece±v±ng serv±ce under warranty, contact V±ewSon±c Customer Support
(Please refer to Customer Support page). You w±ll need to prov±de your product’s ser±al number.
2. To obta±n warranty serv±ce, you w±ll be requ±red to prov±de (a) the or±g±nal dated sales sl±p, (b)
your name, (c) your address, (d) a descr±pt±on of the problem, and (e) the ser±al number of the
product.
3. Take or sh±p the product fre±ght prepa±d ±n the or±g±nal conta±ner to an author±zed V±ewSon±c
serv±ce center or V±ewSon±c.
4. For add±t±onal ±nformat±on or the name of the nearest V±ewSon±c serv±ce center, contact
V±ewSon±c.
4.3: V±ewSon±c NetBook Warranty
Page 1 of 2
NB_LW01 Rev. 1a 02-11-09