Viking DDSB542DSS Use and Care Manual - Page 22

Troubleshooting Most performance problems you might encounter with your Viking referigerator will be minor and you should be able to fix them yourself without tools. Listed in these charts are the most common problems consumers run into with their appliances. Please read through this and see if it can solve your problem before calling for service. Common Refrigerator Problems PROBLEM Unit will not operate POSSIBLE CAUSE AND/OR REMEDY Is the power cord plugged into a live circuit with the proper voltage? Has a household fuse blown or circuit breaker tripped? Is the power switch in the on position? Unit makes unfamiliar sounds See "Understanding the sounds you may hear" for descriptions of normal sounds and what makes them. Water in the defrost pan Ice Maker will not operate This is normal in hot, muggy weather. Make sure the pan is level so it does not overflow. Is the freezer cold enough to make ice? It could take overnight for the freezer to reach the proper temperature. Is the signal arm in the on (down) position? Is the water valve turned on? Is water getting to the water valve? Check water line for leaks. Lights do not work Has a household fuse blown or circuit breaker tripped? Is a bulb burned out? Motor seems to run too long The motor naturally runs longer on hot days, if the room is too warm, if a large amount of food has been added, or if the doors are opened often. Troubleshooting Common Ice Maker Problems PROBLEM Ice crescents attached at corners POSSIBLE CAUSE AND/OR REMEDY This is normal. They break apart easily. Shake bin occasionally to keep cubes separated. Ice maker will not operate or ice is not made fast enough • on/off lever is in the off (up) position. Lower lever to on (down) position. • Freezer is not cold enough. Adjust temperature controls and wait 24 hours. Off-taste or odor in ice • New plumbing connections can cause discolored or off-flavored ice. Discard the first three harvests of ice. • Cubes are stored too long. Throw them away and make a new supply. • Food is not wrapped properly. • Freezer and ice bin need to be cleaned. • Water may contain minerals. A filter may be needed to remove them. Product Care Product Care 42 43