Viking RDDFF236SS Use and Care Manual - Page 11

Product Care Troubleshooting WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. DO NOT remove ground prong. DO NOT use an adapter. DO NOT use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. Refrigerator Operation Problem The refrigerator will not operate Cause mPower cord unplugged? Is outlet working? Household fuse blown or circuit breaker tripped? Are controls on? New installation? The motor seems Normal operation to run too much Solution Plug into a grounded 3-prong outlet. Plug in a lamp to see if the outlet is working. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Make sure the refrigerator controls are on. See "Using the Controls". Allow 24 hours following installation for the refrigerator to cool completely. Note: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly. Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The refrigerator may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open. 20 Troubleshooting (cont.) Refrigerator Operation Problem The refrigerator seems noisy The doors will not close completely Cause Solution Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Listed on the right are some normal sounds with explanations. Buzzing-heard when the water valve opens to fill the ice maker Pulsating-fans/compressor adjusting to optimize performance Hissing/Rattling-flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator Sizzling/Gurgling-water dripping on the heater during defrost cycle Popping-contraction/ expansion of inside walls, especially during initial cool-down Water running-may be heard when water melts during the defrost cycle and runs into the drain pan Creaking/Cracking-occurs as ice is being ejected from the ice maker mold. Door blocked open? Bin or shelf in the way? Move food packages away from door. Push bin or shelf back in the correct position. WARNING Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire. Problem The doors are difficult to open Cause Gaskets dirty or sticky? Solution Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth. 21 Product Care