Viking RVGC33615BSS Use and Care Manual - Page 9

F21208A EN:Layout 1 5/15/2015 6:38 AM Page 9 Cleaning and Maintenance Control Panel DO NOT use any cleaners containing ammonia, abrasives, or stainless steel cleaners on any surface that contains graphics. They could remove the graphics from the control panel. Use hot, soapy water and a soft clean cloth. DO NOT spray liquids directly onto control panel. Control Knobs MAKE SURE ALL THE CONTROL KNOBS POINT TO THE "OFF" POSITION BEFORE REMOVING. Pull the knobs straight off. Wash in detergent and warm water. Dry completely and replace by pushing firmly onto stem. DO NOT use any cleaners containing ammonia or abrasives. Stainless Steel Parts All stainless steel body parts should be wiped regularly with hot soapy water at the end of each cooling period and with a liquid cleaner designed for that material when soapy water will not do the job. DO NOT use steel wool, abrasive cloths, cleansers, or powders. If necessary, scrape stainless steel to remove encrusted materials, soak the area with hot towels to loosen the material, then use a wooden or nylon spatula or scraper. DO NOT use a metal knife, spatula, or any other metal tool to scrape stainless steel. DO NOT permit citrus or tomato juice to remain on stainless steel surface, as citric acid will permanently discolor stainless steel. Wipe up any spills immediately. Troubleshooting Problem Igniters will not work. Igniters sparking but no flame ignition. Igniters sparking continuously after flame ignition. Burner ignites but flame is large, distorted, or yellow. Possible Cause and/or Remedy Circuit is tripped. Fuse is blown. Cooktop is not connected to power. Gas supply valve is in "OFF" position. Gas supply is interrupted. Power supply is not grounded. Power supply polarity is reversed. Igniters are wet or dirty. Burner ports are clogged. Unit is being operated on wrong type of gas. Air shutters not properly adjusted. Product Care 9