Viking VCBB5363ER Use and Care Manual - Page 16
Troubleshooting
View all Viking VCBB5363ER manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 16 highlights
Troubleshooting Understanding Sounds You May Hear Your new refrigerator may make different sounds than your old one. Hard surfaces, such as the ceilings, walls, and cabinets around the unit can make these sounds seem louder. However, these sounds are normal and will soon become familiar; they indicate that your refrigerator is working properly. Here are some of the noises you may hear and what they are: • Freezer or refrigerator fresh food fan: sounds like air rushing or whirling • Sealed system (evaporator and heat exchanger) refrigerant flow: sounds like gurgles, pops or boiling water • Defrost heater: sizzles, hisses or pops • Condenser fan: air rushes and whirls • Compressor: has a high pitched hum or pulsating sound • Ice maker valve hookup: buzzes when ice maker fills with water. This occurs whether or not the unit is connected to water supply. If the unit is not connected to water supply, stop sound by raising ice maker arm to off position. Most performance problems you might encounter with your new refrigerator will be minor and you should be able to fix them yourself without tools. Listed below are the most common problems consumers run into with their appliances. Please read through this and see if it can solve your problem before calling for service. Common Refrigerator Problems Problem Possible Cause And/Or Remedy Unit will not operate Is the power cord plugged into a live circuit with the proper voltage? Has a household fuse blown or circuit breaker tripped? Is the power switch in the on position? Unit makes unfamiliar sounds See "Understanding Sounds You May Hear" on page 35 for descriptions of normal sounds and what makes them. Water in the defrost This is normal in hot, muggy weather. Make sure the pan pan is level so it does not overflow. Ice maker will not operate Is the freezer cold enough to make ice? It could take overnight for the freezer to reach the proper temperature. Is the signal arm in the on (down) position? Is the water valve turned on? Is water getting to the water valve? Check water line for leaks. Lights do not work Has a household fuse blown or circuit breaker tripped? Is a bulb burned out? For models with LED lighting, contact an authorized service agency. Motor seems to run The motor naturally runs longer on hot days, if the too long room is too warm, if a large amount of food has been added, or if the doors are opened often. Temperature display Just plugged in unit, just put in hot food, opened the does not match set door for an extended time or frequently. Allow unit to point stabilize for 24 hours. Ice crescents This is normal. They break apart easily. Shake bin attached at corners occasionally to keep cubes seperated. Ice maker will not operate or ice is not made fast enough • On/off lever is in the OFF (up) position. Lower lever to ON (down) position. • Freezer is not cold enough. Adjust temperature controls and wait 24 hours. Off-taste or odor in ice • New plumbing connections can cause discolored or off-flavored ice. Discard the first three harvests of ice. • Cubes are stored too long. Throw them away and make a new supply. • Food is not wrapped properly • Freezer and ice bin need to be cleaned • Water may contain minerals. A filter may be needed to remove them. 16 Product Care