Viking VCSB5423 Use and Care Manual - Page 17

Troubleshooting Understanding Sounds You May Hear Your new refrigerator may make different sounds than your old one. Hard surfaces, such as the ceilings, walls, and cabinets around the unit can make these sounds seem louder. However, these sounds are normal and will soon become familiar; they indicate that your refrigerator is working properly. Here are some of the noises you may hear and what they are: • Freezer or refrigerator fresh food fan: sounds like air rushing or whirling • Sealed system (evaporator and heat exchanger) refrigerant flow: sounds like gurgles, pops or boiling water • Defrost heater: sizzles, hisses or pops • Condenser fan: air rushes and whirls • Compressor: has a high pitched hum or pulsating sound • Ice maker valve hookup: buzzes when ice maker fills with water. This occurs whether or not the unit is connected to water supply. If the unit is not connected to water supply, stop sound by raising ice maker arm to off position. Most performance problems you might encounter with your new refrigerator will be minor and you should be able to fix them yourself without tools. Listed in these charts are the most common problems consumers run into with their appliances. Please read through this and see if it can solve your problem before calling for service. Common Refrigerator Problems Problem Unit will not operate Unit makes unfamiliar sounds Water in the defrost pan Lights do not work Motor seems to run too long Temperature display does not match set point Ice crescents attached at corners Ice maker will not operate or ice is not made fast enough Off-taste or odor in ice Possible Cause And/Or Remedy Is the power cord plugged into a live circuit with the proper voltage? Has a household fuse blown or circuit breaker tripped? Is the power switch in the on position? See "Understanding Sounds You May Hear" on page 35 for descriptions of normal sounds and what makes them. This is normal in hot, muggy weather. Make sure the pan is level so it does not overflow. Has a household fuse blown or circuit breaker tripped? Is a bulb burned out? For models with LED lighting, contact an authorized service agency. The motor naturally runs longer on hot days, if the room is too warm, if a large amount of food has been added, or if the doors are opened often. Just plugged in unit, just put in hot food, opened the door for an extended time or frequently. Allow unit to stabilize for 24 hours. This is normal. They break apart easily. Shake bin occasionally to keep cubes seperated. • On/off lever is in the OFF (up) position. Lower lever to ON (down) position. • Is the water valve turned on? Is water getting to the water valve? Check water line for leaks. • Freezer is not cold enough. Adjust temperature controls and wait 24 hours. • New plumbing connections can cause discolored or off-flavored ice. Discard the first three harvests of ice. • Cubes are stored too long. Throw them away and make a new supply. • Food is not wrapped properly • Freezer and ice bin need to be cleaned • Water may contain minerals. A filter may be needed to remove them. Product Care 17