Viking VSOF730 Use and Care Manual - Page 30

Trouble Shooting Guide, Service Information

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Trouble Shooting Guide PROBLEM 1. Oven will not function. 2. Oven does not operate in self-clean. 3. Oven is not clean after self-clean cycle. 4. Broil does not work. 5. Door will not open. 6. Oven light will not work. POSSIBLE CAUSE AND/OR REMEDY Oven is not connected to electrical power. Have electrician check power circuit breaker, wiring and fuses. Door is not shut tight enough for automatic door latch to lock. Temperature control knob not rotated all the way past clean until it stops. Temperature control knob is rotated too far past broil position. Oven is still in self-clean mode. If oven is hot, door latch will release when a safe temperature is reached. Light bulb is burned out. Oven is not connected to power. 7. Strong odor and/or smoke This is normal burn-off of insulation and is noticed first few time oven protecitve oils in the oven. This will go away is used. after using oven a few times. Service Information If your oven should fail to operate, check to see whether the circuit breaker is open or the fuse is blown. If service is required, call your authorized service agency. When you call for service, have the following information readily available: • Model number • Serial number • Date of purchase • Name of dealer from whom purchased Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range, LLC at 1-888-845-4641, or write to: VIKING RANGE, LLC PREFERRED SERVICE 111 Front Street Greenwood, Mississippi 38930 USA Record the following information indicated below. You will need it if service is ever required. The serial number and model number for your oven is located on the identification plate mounted on the top left side of the oven door opening under the control panel. Model Number Serial Number Date of Purchase Date Installed Dealer's Name Address If service requires installation of parts, use only authorized parts to ensure protection under the warranty. This manual should remain with the oven for future reference. 30 Product Care

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Product Care
30
PROBLEM
POSSIBLE CAUSE AND/OR REMEDY
1.
Oven will not function.
Oven is not connected to electrical power.
Have electrician check power circuit breaker,
wiring and fuses.
2.
Oven does not
Door is not shut tight enough for
operate in self-clean.
automatic door latch to lock.
3.
Oven is not clean
Temperature control knob not rotated all
after self-clean cycle.
the way past clean until it stops.
4.
Broil does not
work.
Temperature control knob is rotated too
far past broil position.
5.
Door will not open.
Oven is still in self-clean mode.
If oven is
hot, door latch will release when a safe
temperature is reached.
6.
Oven light will not work.
Light bulb is burned out.
Oven is not connected to power.
7.
Strong odor and/or smoke
This is normal burn-off of insulation and
is noticed first few time oven
protecitve oils in the oven.
This will go away
is used.
after using oven a few times.
Trouble Shooting Guide
Service Information
If your oven should fail to operate, check to see whether the circuit breaker is open or the fuse is blown.
If service is required, call your authorized service agency.
When you call for service, have the following information readily available:
•
Model number
•
Serial number
•
Date of purchase
•
Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized
service agency, or if you continue to have service problems, contact Viking Range, LLC at 1-888-845-4641, or
write to:
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below.
You will need it if service is ever required.
The serial number and
model number for your oven is located on the identification plate mounted on the top left side of the oven door
opening under the control panel.
Model Number
__________________________
Serial Number____________________________________
Date of Purchase __________________________
Date Installed ____________________________________
Dealer's Name ______________________________________________________________________________
Address ____________________________________________________________________________________
____________________________________________________________________________________________
If service requires installation of parts, use only authorized parts to ensure protection under the warranty.
This manual should remain with the oven for future reference.