Vizio D65-E0 User Manual - Page 58

Limited Warranty Mexico D MEXICO How to Get Service Types of Service BY USING YOUR VIZIO PRODUCT YOU AGREE TO BE BOUND BY Before obtaining warranty service, you may visit www.vizio. TVs that are 32 inches or larger will usually be serviced in-home. ALL THE TERMS OF THIS WARRANTY. BEFORE USING YOUR VIZIO mx for additional help and troubleshooting. To obtain warranty In-home service requires complete and easy access to the product PRODUCT, PLEASE READ THIS WARRANTY CAREFULLY. IF YOU DO service, contact VIZIO Technical Support via email at serviciovizio@ and does not include de-installation or re-installation of the product. NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE warrantyserviceslatinamerica.com or via phone at 01-800-801- In-home service is subject to availability. VIZIO will provide other THE VIZIO PRODUCT AND, WITHIN THIRTY (30) DAYS OF THE DATE 0096 or 001-855-472-7444. The VIZIO Technical Support hours are service options when in-home service is not available. OF PURCHASE, RETURN IT FOR A REFUND TO THE AUTHORIZED 9:00AM to 6:00PM Monday through Friday, Central Standard Time. All other VIZIO products must be sent to a VIZIO service center to RETAILER WHERE YOU PURCHASED IT. obtain warranty service. VIZIO is not responsible for transportation Your Obligations Before Service costs to the service center, but VIZIO will cover return shipping to Warrantor You must obtain pre-authorization before sending your product to the customer. The warrantor under this warranty is VIZIO Sales & Marketing a VIZIO service center. You may be required to supply a purchase Mexico S. de R.L. de C.V. receipt (or copy) to show that the product is within the warranty What This Warranty Does Not Cover period. This warranty does not cover: (a) cosmetic damage; (b) normal How Long This Warranty Lasts When you return a product to a VIZIO service center, you must ship wear and tear; (c) improper operation; (d) improper voltage supply For non-commercial use, VIZIO warrants the product on the terms the product in its original packaging or in packaging that affords or power surges; (e) signal issues; (f) damage from shipping; (g) set forth below for one (1) year from the date of original purchase. an equal degree of protection. VIZIO Technical Support will provide acts of od h customer misuse, modifications or ad ustments For commercial use, VIZIO warrants this product on the terms set instructions for packing and shipping the product to the VIZIO (i) installation, set-up, or repairs attempted by anyone other forth below for ninety (90) days from the date of original purchase. service center. than by a VIZIO authorized service center; (j) products with ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON unreadable or removed serial numbers; (k) products requiring What This Warranty Covers A PRODUCT WILL BE DELETED IN THE COURSE OF SOME IN-HOME routine maintenance; or (l) products sold "AS IS", "CLEARANCE", VIZIO warrants the product against defects in materials and AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will "FACTORY RECERTIFIED", or by a non-authorized reseller. workmanship when the product is used normally in accordance be restored to its original state. You will be responsible for restoring with VIZIO's user guides and manuals. all applicable user data and downloaded applications. Recovery What to Do If You Are Not Satisfied With Service Except where restricted by law, this warranty applies only to the and reinstallation of user data and downloaded applications is If you feel VIZIO has not met its obligations under this warranty, original purchaser of a new product. The purchase must have been not covered under this warranty. In order to protect your personal you may attempt to resolve the issue informally with VIZIO. If you made from an authorized retailer in Mexico. The product must also information, VIZIO recommends that you always clear all personal are unable to resolve the issue informally and wish to file a formal be located in Mexico at the time of warranty service. information from the product before it is serviced, regardless of claim against VIZIO, you may do so. the servicer. Zero Bright Pixel Defect Guarantee (Displays Only) Exclusions and Limitations Your product may qualify for a warranty against "zero bright pixel" VIZIO's Responsibilities TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, THERE defects for the duration of the warranty on select new product If VIZIO determines that a product is covered by this warranty, VIZIO ARE NO EXPRESS WARRANTIES OTHER THAN THOSE DESCRIBED purchases. To determine if this guarantee applies to your product, will (at its option) repair or replace it, or refund the purchase price to ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED refer to the model's product information page at www.vizio.mx, you. There will be no charge for parts or labor during the warranty WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR look for the "zero bright pixel" guarantee on the box, or contact period. eplacement parts may be new or recertified at VIZIO s PURPOSE, WILL BE LIMITED IN DURATION TO THE WARRANTY VIZIO Technical Support at the email address or telephone number option and sole discretion. Replacement parts and VIZIO's labor are PERIOD SET FORTH ABOVE. SOME STATES AND PROVINCES DO below. warranted for the remaining portion of the original warranty or for NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY ninety (90) days from warranty service, whichever is longer. LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 56