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Troubleshooting & Technical Support - problems

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Troubleshooting & Technical Support A Do you have questions? LET US HELP! YOUR PRODUCT INCLUDES FREE LIFETIME TECH SUPPORT The VIZIO support team is highly trained and is based in the United States. We can help with: • New Product Setup • Connecting Your Devices • Technical Problems • And More Phone: (877) 878-4946 (TOLL-FREE) Email: [email protected] Web: www.VIZIO.com/support Hours of operation: Monday - Friday: 5 am to 8 pm (PST) Saturday - Sunday: 7 am to 4 pm (PST) We speak English • Se habla Español • Nous parlons Français 59

Section	Page
Installing the TV	9
Inspecting the Package Contents	9
Installing the TV	9
Installing the TV Stand	9
Installing the TV on a Wall	11
Controls and Connections	12
Back Panel	12
Side Panel	13
Front Panel	14
Remote Control	15
Replacing the Batteries	16
Connecting Your Devices	17
Connecting A Device	17
Connecting a Device - Audio and Video Cable Types	18
Connecting an Audio Device	20
Connecting an Audio Device - Audio Cable Types	21
Connecting an Audio Device - ARC	22
Without HDMI ARC	22
With HDMI ARC	22
Connecting to your Network	23
Connecting to a Wired Network (Best)	23
Connecting to a Wireless Network	23
Completing the First-Time Setup	24
Using the On-Screen Menu	26
Navigating the On-Screen Menu	26
Changing the Input Source	27
Changing the Screen Aspect Ratio	27
Viewing Video with the Menu Open	28
Adjusting the Picture Settings	29
Adjusting the Advanced Picture Settings	30
Adjusting the Professional Picture Settings	31
Adjusting the Color Tuner Settings	31
Creating a Custom Picture Mode	34
Renaming a Custom Picture Mode	35
Locking and Unlocking the Custom Picture Modes	35
Deleting a Custom Picture Mode	36
Adjusting the Audio Settings	37
Changing the Equalizer Settings	38
Deleting the Custom Audio Mode	38
Setting Timers	39
Setting the Sleep Timer	39
Setting the Auto Power Off Feature	39
Using the Network Connection Menu	40
Connecting to a Wireless Network	40
Changing the Manual Setup Settings	40
Finding MAC Addresses for Network Setup	41
Connecting to a Hidden Network	41
Setting Up the Tuner	42
Selecting a Tuner Input	42
Scanning for Channels	42
Adding New Channels	43
Skipping Channels	44
Listening to Alternate Audio	45
Changing the Analog Audio Language	45
Changing the Digital Audio Language	45
Setting Up Closed Captioning	46
Changing the Appearance of Digital Closed Captions	46
Renaming Devices on the Input Menu	48
Changing the TV Settings	49
Viewing System Information	49
Changing the On-Screen Menu Language	50
Setting the Time & Local Settings	50
Using the Parental Controls	51
Accessing the Parental Controls Menu	51
Enabling or Disabling Program Ratings	51
Locking and Unlocking Channels	51
Blocking and Unblocking Content by Rating	52
Changing the Parental Control Passcode	52
Resetting the Content Locks	52
Adjusting the CEC Settings	53
Turning the Power Indicator On or Off	53
Using the Reset & Admin Menu	54
Restoring the TV to Factory Default Settings	54
Using the Guided Setup Menu	54
Using Guided Setup	54
Using the Info Window	55
Using the USB Media Player	56
Using the USB Media Player	56
Preparing Your USB Drive to Play USB Media	56
Playing USB Media	56
Removing the USB Drive from the TV	56
Using VIZIO Internet Apps Plus® (V.I.A. Plus)	60
Using the V.I.A. Plus App Dock	60
Using the Hot Keys	60
Using the Fullscreen V.I.A. Plus Apps Window	61
Fullscreen V.I.A. Plus Apps Window Overview	62
Customizing the V.I.A. Plus Apps Window	63
Adding an App to the My Apps Tab	63
Deleting an App from the My Apps Tab	63
Moving an App in My Apps	64
Troubleshooting & Technical Support	65
Specifications	68
Limited Warranty	70