Vizio RS65-B2 User Manual - Page 43
Mexico Limited Warranty
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Mexico Limited Warranty C VIZIO PRODUCT, PLEASE READ THIS WARRANTY CAREFULLY. IF YOU service, contact VIZIO Technical Support via email at serviciovizio@ home. In-home service requires complete and easy access to the DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE warrantyserviceslatinamerica.com or via phone at 01-800-801- product and does not include de-installation or re-installation of THE VIZIO PRODUCT AND, WITHIN THIRTY (30) DAYS OF THE DATE 0096 or 001-855-472-7444. The VIZIO Technical Support hours are the product. In-home service is subject to availability. VIZIO will OF PURCHASE, RETURN IT FOR A REFUND TO THE AUTHORIZED 9:00AM to 6:00PM Monday through Friday, Central Standard Time. provide other service options when in-home service is not available. RETAILER WHERE YOU PURCHASED IT. All other VIZIO products must be sent to a VIZIO service center to Your Obligations Before Service obtain warranty service. VIZIO is not responsible for transportation Warrantor You must obtain pre-authorization before sending your product to costs to the service center, but VIZIO will cover return shipping to The warrantor under this warranty is VIZIO Sales & Marketing a VIZIO service center. You may be required to supply a purchase the customer. Mexico S. de R.L. de C.V. receipt (or copy) to show that the product is within the warranty period. What This Warranty Does Not Cover How Long This Warranty Lasts When you return a product to a VIZIO service center, you must ship This warranty does not cover: (a) cosmetic damage; (b) normal For non-commercial use, VIZIO warrants the product on the terms the product in its original packaging or in packaging that affords wear and tear; (c) improper operation; (d) improper voltage supply set forth below for one (1) year from the date of original purchase. an equal degree of protection. VIZIO Technical Support will provide or power surges; (e) signal issues; (f) damage from shipping; (g) For commercial use, VIZIO warrants this product on the terms set instructions for packing and shipping the product to the VIZIO acts of God; (h) customer misuse, modifications or adjustments; forth below for ninety (90) days from the date of original purchase. service center. (i) installation, set-up, or repairs attempted by anyone other than ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON by a VIZIO authorized service center; (j) products with unreadable What This Warranty Covers A PRODUCT WILL BE DELETED IN THE COURSE OF SOME IN-HOME or removed serial numbers; (k) products requiring routine VIZIO warrants the product against defects in materials and AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will maintenance; or (l) products sold "AS IS", "CLEARANCE", "FACTORY workmanship when the product is used normally in accordance be restored to its original state. You will be responsible for restoring RECERTIFIED", or by a non-authorized reseller. with VIZIO's user guides and manuals. all applicable user data and downloaded applications. Recovery What to Do If You Are Not Satisfied With Service Except where restricted by law, this warranty applies only to the and reinstallation of user data and downloaded applications is If you feel VIZIO has not met its obligations under this warranty, original purchaser of a new product. The purchase must have been not covered under this warranty. In order to protect your personal you may attempt to resolve the issue informally with VIZIO. If you made from an authorized retailer in Mexico. The product must also information, VIZIO recommends that you always clear all personal are unable to resolve the issue informally and wish to file a formal be located in Mexico at the time of warranty service. information from the product before it is serviced, regardless of claim against VIZIO, you may do so. the servicer. Exclusions and Limitations Zero Bright Pixel Defect Guarantee (Displays Only) TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, THERE Your product may qualify for a warranty against "zero bright pixel" VIZIO's Responsibilities ARE NO EXPRESS WARRANTIES OTHER THAN THOSE DESCRIBED defects for the duration of the warranty on select new product If VIZIO determines that a product is covered by this warranty, VIZIO ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED purchases. To determine if this guarantee applies to your product, will (at its option) repair or replace it, or refund the purchase price to WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR refer to the model's product information page at www.vizio.mx, you. There will be no charge for parts or labor during the warranty PURPOSE, WILL BE LIMITED IN DURATION TO THE WARRANTY look for the "zero bright pixel" guarantee on the box, or contact period. Replacement parts may be new or recertified at VIZIO's PERIOD SET FORTH ABOVE. SOME STATES AND PROVINCES DO VIZIO Technical Support at the email address or telephone number option and sole discretion. Replacement parts and VIZIO's labor are NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY below. warranted for the remaining portion of the original warranty or for LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ninety (90) days from warranty service, whichever is longer. How to Get Service VIZIO WILL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF Before obtaining warranty service, you may visit www.vizio. Types of Service INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR mx for additional help and troubleshooting. To obtain warranty Displays that are 32 inches or larger will usually be serviced in- LOST PROFITS, OR OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF VIZIO HAS BEEN ADVISED OF 43