Vizio V705-G3 User Manual - Page 49
Limited Warranty
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Limited Warranty D UNITED STATES AND CANADA Your Obligations Before Service BY USING YOUR VIZIO PRODUCT YOU AGREE TO BE BOUND BY ALL You must obtain pre-authorization before sending your product to a What to Do If You Are Not Satisfied With Service THE TERMS OF THIS WARRANTY. BEFORE USING YOUR VIZIO PRODUCT, VIZIO service center. You may be required to supply a purchase receipt If you feel VIZIO has not met its obligations under this warranty, you PLEASE READ THIS WARRANTY CAREFULLY. IF YOU DO NOT AGREE TO (or copy) to show that the product is within the warranty period. When may attempt to resolve the issue informally with VIZIO. If you are unable THE TERMS OF THIS WARRANTY, DO NOT USE THE VIZIO PRODUCT AND, you return a product to a VIZIO service center, you must ship the to resolve the issue informally and wish to file a formal claim against WITHIN THIRTY (30) DAYS OF THE DATE OF PURCHASE, RETURN IT FOR A product in its original packaging or in packaging that affords an equal VIZIO, and if you are a resident of the United States, you must submit REFUND TO THE AUTHORIZED RETAILER WHERE YOU PURCHASED IT. degree of protection. VIZIO Technical Support will provide instructions your claim to binding arbitration according to the procedures described This warranty contains a binding arbitration agreement and a class for packing and shipping the product to the VIZIO service center. ALL below, unless an exception applies. Submitting a claim to binding action waiver for United States residents. If you live in the United States, USER DATA AND DOWNLOADED APPLICATIONS STORED ON A PRODUCT arbitration means that you do not have the right to have your claim the binding arbitration agreement and class action waiver affect your WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN heard by a judge or jury. Instead your claim will be heard by a neutral rights under this warranty. Please read the text under the section titled WARRANTY SERVICE. If this occurs, your product will be restored to its arbitrator. "Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)" carefully. How Long This Warranty Lasts For non-commercial use, VIZIO warrants the product on the terms set forth below for one (1) year from the date of original purchase. For commercial use, VIZIO warrants this product on the terms set forth original state. You will be responsible for restoring all applicable user data and downloaded applications. Recovery and reinstallation of user data and downloaded applications is not covered under this warranty. In order to protect your personal information, VIZIO recommends that you always clear all personal information from the product before it is serviced, regardless of the servicer. Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only) UNLESS YOU HAVE BROUGHT AN ELIGIBLE CLAIM IN SMALL CLAIMS COURT OR HAVE OPTED OUT AS DESCRIBED BELOW, ANY CONTROVERSY OR CLAIM RELATING IN ANY WAY TO YOUR VIZIO PRODUCT, INCLUDING ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS below for ninety (90) days from the date of original purchase. VIZIO's Responsibilities WARRANTY, A BREACH OF THIS WARRANTY, OR THE VIZIO PRODUCT'S If VIZIO determines that a product is covered by this warranty, VIZIO will SALE, CONDITION OR PERFORMANCE, WILL BE SETTLED BY BINDING What This Warranty Covers (at its option) repair or replace it, or refund the purchase price to you. ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION VIZIO warrants the product against defects in materials and There will be no charge for parts or labor during the warranty period. ASSOCIATION AND CONDUCTED BY A SINGLE ARBITRATOR APPOINTED workmanship when the product is used normally in accordance with Replacement parts may be new or recertified at VIZIO's option and sole BY THE AMERICAN ARBITRATION ASSOCIATION, IN ACCORDANCE WITH VIZIO's user guides and manuals. discretion. Replacement parts and VIZIO's labor are warranted for the ITS COMMERCIAL ARBITRATION RULES AND ITS SUPPLEMENTARY Except where restricted by law, this warranty applies only to the original remaining portion of the original warranty or for ninety (90) days from PROCEDURES FOR CONSUMER-RELATED DISPUTES. You may learn more purchaser of a new product. The purchase must have been made from warranty service, whichever is longer. about the American Arbitration Association and its rules for arbitration an authorized retailer in the United States (including Puerto Rico) or by visiting www.adr.org or by calling 800-778-7879. Since this warranty Canada. The product must also be located in the country where it was Types of Service concerns a transaction in interstate or international commerce, the purchased at the time of warranty service. TVs that are 32 inches or larger will usually be serviced in-home. In-home Federal Arbitration Act will apply. Zero Bright Pixel Defect Guarantee (Displays Only) Your product may qualify for a warranty against "zero bright pixel" defects for the duration of the warranty on select new product purchases. To determine if this guarantee applies to your product, refer to the model's product information page at www.vizio.com, look for the "zero bright pixel" guarantee on the box, or contact VIZIO Technical Support at the email address or telephone number below. How to Get Service Before obtaining warranty service, you may visit www.vizio.com for additional help and troubleshooting. To obtain warranty service, contact VIZIO Technical Support via email at [email protected] or via phone at 877 MY VIZIO (877-698-4946). service requires complete and easy access to the product and does not include de-installation or re-installation of the product. In-home service is subject to availability. VIZIO will provide other service options when in-home service is not available.All other VIZIO products must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer. What This Warranty Does Not Cover This warranty does not cover: (a) cosmetic damage; (b) normal wear and tear; (c) improper operation; (d) improper voltage supply or power surges; (e) signal issues; (f) damage from shipping; (g) acts of God; (h) customer misuse, modifications or adjustments; (i) installation, set-up, or repairs attempted by anyone other than by a VIZIO authorized service center; (j) products with unreadable or removed serial numbers; (k) products requiring routine maintenance; or (l) products sold "AS IS", "CLEARANCE", "FACTORY RECERTIFIED", or by a non-authorized reseller. The filing fees to begin and carry out arbitration will be shared between you and VIZIO, but in no event will your fees ever exceed the amount allowable by the American Arbitration Association, at which point VIZIO will cover all additional administrative fees and expenses. VIZIO waives its right to recover attorneys' fees in connection with any arbitration under this warranty. If you are the prevailing party in an arbitration to which the Supplementary Procedures for Consumer-Related Disputes applies, then you are entitled to recover attorneys' fees as the arbitrator may determine. The dispute will be governed by the laws of the state or territory in which you resided at the time of your purchase (if in the United States). The place of arbitration will be Irvine, California, or your county of residence (if in the United States). The arbitrator will have no authority to award punitive or other damages not measured by the prevailing party's actual damages, except as may be required by statute. The arbitrator will not award consequential damages, and any award will be limited 49