Vtech 1855 User Manual - Page 30

ATT-1855CIB-d05.qxp 4/8/2005 5:39 PM Page 28 Appendix In case of difficulty Incomplete messages • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after 3 minutes. • If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call. • If the system's memory becomes full during a message, the system stops recording and disconnects the call. Difficulty hear- • Increase speaker volume. ing messages System does not • Make sure that the answering system is on. answer after correct number of rings • If Toll Saver is activated, the number of rings changes when you have new messages waiting (see page 21). • In some cases, the system may be affected by the ringing system used by the local telephone company. • If the memory is full or the system is off, the system will answer after 10 rings. "CL" flashes in • You need to reset the answering system clock (see page 18). message window System does not respond to remote commands • Make sure to enter your Remote Access Code correctly (see page 25). • Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system. • The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code. • There may be noise or interference on the phone line you are using. Press dial-pad buttons firmly. Announcement message is not clear • When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the telephone. • Make sure there is no "background" noise (TV, music, etc.) while you are recording. • Record your outgoing announcement from a remote telephone (see page 25). 28