Vtech 5145 User Manual - Page 116

The messages on, the system are very, The answering, system does not, respond to remote, commands.

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Page 116 highlights

Troubleshooting Problem The messages on the system are very difficult to hear. Suggestion • Press the UP NavKey on the handset or on the telephone base to increase the speaker volume. The answering system does not respond to remote commands. I am having trouble using the voice mail feature. • Make sure your remote access code is correct (see page 57). • Make sure you are calling from a touch-tone telephone. When dialing a number, you should hear tones. If you hear clicks, then it is not a touch-tone telephone and cannot activate the answering system. • The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code. • There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing. • Make sure that your voice mail access telephone number and PIN or password (if necessary) are correctly programmed into the telephone base (see page 45). • Make sure that the voice mail codes (play, stop, and repeat) are correctly programmed into the telephone base (see page 46). • Refer to your voice mail documentation for a complete list of voice mail codes. • Please contact your local voice mail service provider for more information about using voice mail. 112 www.vtechphones.com

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www.vtechphones.com
112
Troubleshooting
Problem
Suggest±on
The messages on
the system are very
difficult to hear.
• Press the
UP
NavKey on the handset or on the telephone base to ±ncrease the speaker
volume.
The answering
system does not
respond to remote
commands.
•
Make sure your remote access code ±s correct (see page 57).
•
Make sure you are call±ng from a touch-tone telephone. When d±al±ng a number, you should
hear tones. If you hear cl±cks, then ±t ±s not a touch-tone telephone and cannot act±vate the
answer±ng system.
•
The answer±ng system may not detect the remote access code when your announcement ±s
play±ng. Wa±t unt±l the announcement ±s over before enter±ng the code.
•
There may be interference on the telephone line you are using. Press the dial pad keys firmly
when d±al±ng.
I am having trouble
using the voice mail
feature.
Make sure that your vo±ce ma±l access telephone number and PIN or password (±f necessary)
are correctly programmed ±nto the telephone base (see page 45).
Make sure that the vo±ce ma±l codes (play, stop, and repeat) are correctly programmed ±nto
the telephone base (see page 46).
Refer to your vo±ce ma±l documentat±on for a complete l±st of vo±ce ma±l codes.
Please contact your local vo±ce ma±l serv±ce prov±der for more ±nformat±on about us±ng vo±ce
ma±l.
•
•
•
•