Vtech A-Z Mouse Pad User Manual - Page 10

Troubleshooting - not working

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TROUBLESHOOTING If for some reason the program/activity stops working or malfunctions, please follow these steps: 1. Please turn the unit OFF. 2. Interrupt the power supply by removing the batteries. 3. Let the unit sit for a few minutes, then replace the batteries. 4. Turn the unit ON. The unit should now be ready to play again. 5. If the product still does not work, replace with a new set of batteries. If the problem persists, please call our Consumer Services Department at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a service representative will be happy to help you. For information on this product's warranty, please call VTech® 1-800521-2010 in the U.S. or 1-877-352-8697 in Canada. Troubleshooting 78400manual.indd 9  2/21/08 9:14:42 AM

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TROUBLESHOOTING
If for some reason the program/activity stops working or malfunctions,
please follow these steps:
1.
Please turn the unit
OFF
.
2. Interrupt the power supply by removing the batteries.
3. Let the unit sit for a few minutes, then replace the batteries.
4. Turn the unit
ON
. The unit should now be ready to play again.
5. If the product still does not work, replace with a new set of
batteries.
If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a
service representative will be happy to help you.
For information on this product’s warranty, please call
VTech
®
1-800-
521-2010 in the U.S. or 1-877-352-8697 in Canada.
Troubleshooting
78400manual.indd
9
2/21/08
9:14:42 AM