Vtech ABC Phonics Pals User Manual - Page 11

Care & Maintenance/Troubleshooting CARE & MAINTENANCE 1. Keep the unit clean by wiping it with a slightly damp cloth. 2. If the writing pad gets anything on it, wipe it with a tissue or damp cloth. Do not scrub the writing pad as it could cause damage. 3. Do not use sharp-ended objects to write on the writing pad. 4. Avoid using excess pressure on the writing pad while writing. 5. Keep the unit out of direct sunlight and away from any direct heat sources. 6. Remove the batteries when the unit is not in use for an extended period of time. 7. Do not drop the unit on a hard surface and do not expose the unit to excess moisture. TROUBLESHOOTING If for some reason the program/activity stops working, then please follow these steps: 1. Turn the unit OFF. 2. Interrupt the power supply by removing the batteries. 3. Let the unit stand for a few minutes, then replace the batteries. 4. Turn the unit back ON. The unit will now be ready to play again. 5. If the unit still does not work, replace with an entire set of new batteries. If the problem persists, please call our Consumer Services Department at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a service representative will be happy to help you. 10