Vtech CS5211 User Manual

Vtech CS5211 Manual

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  • Vtech CS5211 | User Manual - Page 1
    Models: CS5211/ CS5212 User's manual w w w.v t e c h p h o n e s .c o m
  • Vtech CS5211 | User Manual - Page 2
    this telephone, please read the Important safety instructions on pages 45 and 46 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation
  • Vtech CS5211 | User Manual - Page 3
    Telephone base installation 2 Wall mounting 3 Battery installation 4 Battery charging 5 Handset layout 6 Telephone base layout 8 Telephone settings 9 Set date and time 9 Ringer 10 Ringer volume 10 Dial mode 11 Clear voicemail 12 Home area code 13 LCD language 14 Telephone operation 15
  • Vtech CS5211 | User Manual - Page 4
    29 Review the Handset and telephone base indicators 35 Battery 36 Troubleshooting 37 Important safety instructions 45 Precautions for users of implanted cardiac pacemakers 47 Operating range 47 Maintenance 48 About cordless telephones 49 The RBRC® seal 50 Warranty 51 FCC, ACTA and IC
  • Vtech CS5211 | User Manual - Page 5
    receipt and original packaging in the event warranty service is necessary. Handset Telephone line cord Telephone base Battery compartment power adapter cover Battery Telephone base User's manual To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com
  • Vtech CS5211 | User Manual - Page 6
    (not included) required if you have DSL high-speed Internet service Electrical outlet (not controlled by a wall switch) Telephone line cord Telephone base • Use only the power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800
  • Vtech CS5211 | User Manual - Page 7
    Getting started Wall mounting Your telephone comes ready for tabletop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. You can mount the telephone base on the wall by positioning it so the mounting studs fit into the
  • Vtech CS5211 | User Manual - Page 8
    is charging in the telephone base. 1 2 3 4 5 CHARGE light • If the handset will not be used for a long period of time, disconnect and remove the battery to prevent any possible leakage. • To purchase a replacement battery, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In
  • Vtech CS5211 | User Manual - Page 9
    indicators The screen is blank. The screen shows LOW BATTERY and flashes shows on the screen. Battery status Battery has no charge and the handset cannot be used. Battery has enough charge to be used for a short time. Battery is charged. Action Charge without interruption until the screen shows
  • Vtech CS5211 | User Manual - Page 10
    switch to tone dialing temporarily when using the pulse service (page 16). CHAN/REMOVE Switch to a clearer channel while on a call (page 16). Press and hold to delete all records in the call log when the phone is not in use (page 32). When reviewing the call log or redial list, press to
  • Vtech CS5211 | User Manual - Page 11
    reviewing the directory, call log or redial list. OFF During a call, press to hang up. While the handset is ringing, press to silence the ringer reviewing a call log entry (page 30). Press to use the CLR VOICEMAIL feature while in the main menu (page 12). REDIAL/PAUSE Press repeatedly to review
  • Vtech CS5211 | User Manual - Page 12
    Getting started Telephone base layout /FIND HANDSET Press to page the handset (page 17). IN USE light On when the handset is in use. 
  • Vtech CS5211 | User Manual - Page 13
    call. If you do not have caller ID service, you can set the date and time manually. To set the date and time: 1. Press PROG when the handset is not in use. 2. Press CID/VOL- Press OFF to return to idle mode. When there is a power failure or after battery replacement, the time needs to be reset. 
  • Vtech CS5211 | User Manual - Page 14
    choices. 4. Press SELECT or PROG to save your selection. You will hear a confirmation tone. 5. Press OFF to return to idle mode. Ringer volume You can adjust the ringer volume or turn the ringer off. 1. Press PROG when the handset is not in use. 2. Press CID/VOL- or /VOL+ until the screen displays
  • Vtech CS5211 | User Manual - Page 15
    displayed on the idle screen. • When the ringer volume is set to OFF, the handset still rings when you press FIND HANDSET. Dial mode If you have touch-tone service, the telephone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, you need to change the dial mode
  • Vtech CS5211 | User Manual - Page 16
    tone. 4. Press OFF to return to idle mode. Your telephone service provider may only alert you of new messages with a broken (stutter) dial tone. This by itself will not activate the NEW VOICEMAIL indication on your cordless handset. The provider must also send a digital signal for Visual Message
  • Vtech CS5211 | User Manual - Page 17
    when the handset is not in use. 2. Press CID/VOL- or /VOL+ until the screen displays HOME AREA CODE, then press SELECT. The stored area code is displayed to idle mode. If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to
  • Vtech CS5211 | User Manual - Page 18
    is preset to English. You can select English, French or Spanish to be used in all screen displays. To select a language: 1. Press PROG when the handset is not in use. 2. Press CID/VOL- or /VOL+ until the screen displays LANGUAGE, then press SELECT. 3. Press CID/VOL- or /VOL+ to select ENGLISH
  • Vtech CS5211 | User Manual - Page 19
    desired digit, then press CHAN/REMOVE to delete. To insert a dialing pause, press REDIAL/PAUSE (a P appears). To return to idle mode, press OFF. • If the handset is moved out of range while on a call, it will beep twice every five seconds. End a call • Press OFF or return the
  • Vtech CS5211 | User Manual - Page 20
    silence the ringer of the handset without disconnecting the call while the telephone is ringing. The next call rings normally at the preset volume. Channel • Press CHAN/REMOVE to switch to a clearer channel while on a call. Call waiting When you subscribe to call waiting service from your
  • Vtech CS5211 | User Manual - Page 21
    . To start paging: 1. Press /FIND HANDSET on the telephone base when the telephone is not in use. 2. The handset rings and shows **PAGING** on its screen. To end paging: • Press /FIND HANDSET again on the telephone base. -OR• Press OFF on the handset or place the handset back in the telephone base
  • Vtech CS5211 | User Manual - Page 22
    entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order. Review the redial list 1. Press REDIAL/PAUSE when the handset is not in use. 2. Press CID/VOL-, /VOL+ or REDIAL/PAUSE repeatedly to browse the redial list. Dial a redial entry
  • Vtech CS5211 | User Manual - Page 23
    dial entries). Each entry may consist of a number up to 24 digits and a name up to 15 characters. Store a directory entry 1. Press prog when the handset is not in use. 2. The screen displays DIRECTORY. Press SELECT and the screen shows ENTER NAME. • Use the dialing keys (0-9) to enter the name. See
  • Vtech CS5211 | User Manual - Page 24
    Telephone operation Character chart Use the dialing keys and the chart below to enter a name (up to 15 characters). An error tone sounds if you try to enter more than 15 characters. Each press of a particular key causes the characters to be displayed in the following order: Dial key Characters
  • Vtech CS5211 | User Manual - Page 25
    directory Entries are sorted alphabetically. To review the directory: 1. Press /VOL+ when the handset is not in use. The screen the screen. Alphabetical search To start an alphabetical search: 1. Follow the steps in Review the directory above to enter the directory. 2. Use the dialing keys to enter
  • Vtech CS5211 | User Manual - Page 26
    page 21). 2. When the desired entry appears, press /FLASH to dial. Edit a directory entry 1. Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 21). 2. When the desired entry appears, press SELECT and EDIT flashes. 3. Press SELECT and the screen
  • Vtech CS5211 | User Manual - Page 27
    tone. 6. Press OFF to return to idle mode. Copy a directory entry into the speed dial 1. Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 21). 2. When the desired entry appears, press SELECT and then press CID/VOL- or /VOL+ until SPEED
  • Vtech CS5211 | User Manual - Page 28
    digits in each location) in the speed dial locations you assign in the handset. Store a speed dial entry 1. Press PROG when the handset is not in use. 2. Press CID/VOL- or /VOL+ until location is occupied, the new entry replaces the old entry and the old entry is moved to a directory location. 24
  • Vtech CS5211 | User Manual - Page 29
    Press /FLASH to dial the displayed number. Edit a speed dial entry 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use. 2. When the screen shows the entry, press SELECT and EDIT flashes. 3. Press SELECT and the screen shows the name, number and
  • Vtech CS5211 | User Manual - Page 30
    EDIT DEL 8005959511 01 If the location is occupied, the new entry replaces the old entry and the old entry is moved to a directory location Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use. 2. When the screen displays the desired entry, press
  • Vtech CS5211 | User Manual - Page 31
    caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller's number, or the caller's name and number that are sent by the telephone service provider after the first or second ring. Caller ID allows
  • Vtech CS5211 | User Manual - Page 32
    VTECH 800-595-9511 12:45PM 12/25 NEW 05 New call log indicator and location in the call log Time of call Date of call If you subscribe to caller ID service provided by your telephone service provider, information about each caller appears after the first or second ring • You can review, redial and
  • Vtech CS5211 | User Manual - Page 33
    25 If you do not want to review the missed calls one by one, press and hold OFF on the handset to erase the missed calls indicator. format sent by the telephone service provider. The telephone service provider usually delivers ten-digit phone numbers (area code plus phone number). If the telephone
  • Vtech CS5211 | User Manual - Page 34
    in the correct format for dialing, press /FLASH on the handset to call the number. If you have programmed the home area code (see page 13), only the last seven digits of the incoming phone numbers from that area code will be displayed while reviewing the call log. Press # repeatedly to display all
  • Vtech CS5211 | User Manual - Page 35
    the right. • Press CHAN/REMOVE to erase a digit. • Press REDIAL/PAUSE to insert a dialing pause (a P appears). 6. Press SELECT to confirm. You will hear a confirmation tone. VTECH 800-595-9511 12:45PM 12/25 NEW 05 DIAL PROGRAM 800-595-9511 12:45PM 12/25 NEW 05 31
  • Vtech CS5211 | User Manual - Page 36
    Telephone operation Delete from the call log Delete an entry: 1. Press CID/VOL- when the telephone is not in use. 2. Press CID/VOL- or /VOL+ to select the desired entry. 3. Press CHAN/REMOVE to confirm. You will hear a confirmation tone. Delete all entries: 1. Press and hold CHAN/REMOVE when the
  • Vtech CS5211 | User Manual - Page 37
    Telephone operation Call log display screen messages Displays When PRIVATE NAME The caller is blocking the name information. PRIVATE NUMBER The caller is blocking the telephone number information. PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME This
  • Vtech CS5211 | User Manual - Page 38
    that have not been reviewed in the call log. NEW VOICEMAIL There are new voicemail message(s) from the telephone service provider. **PAGING** The cordless handset locator has been activated. PHONE The handset is in use. POWER FAILURE OR OUT OF RANGE The handset cannot communicate with the
  • Vtech CS5211 | User Manual - Page 39
    screen icons Flashes when the battery is low and needs charging. New voicemail received from the telephone service provider. NEW New missed call(s) in call log. Handset and telephone base indicators Handset light CHARGE On when the handset is charging in the telephone base. Telephone base
  • Vtech CS5211 | User Manual - Page 40
    on a call. • The handset beeps and LOW BATTERY displays on the handset. • A battery is properly installed and the screen is blank. CAUTION: To reduce the risk of fire or injury, read and follow these instructions: • Use only the battery(ies) provided or equivalent. To order a replacement, visit our
  • Vtech CS5211 | User Manual - Page 41
    into the telephone base and the wall jack. • Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize. • Charge the battery in the handset for up to 16 hours. • If the
  • Vtech CS5211 | User Manual - Page 42
    in the telephone base for up to 16 hours. • If the above measures do not correct the problem, replace the battery. The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base correctly. The CHARGE light on the
  • Vtech CS5211 | User Manual - Page 43
    plugged in correctly and securely. • Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset. The telephone does not ring when there is an incoming call. • Make sure the handset ringer volume is not set to off (see
  • Vtech CS5211 | User Manual - Page 44
    closer to the telephone base. It may be out of range. • Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize. • Other electronic products may cause
  • Vtech CS5211 | User Manual - Page 45
    the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Contact your telephone service provider. I hear noise on the cordless handset and the keys do not work. • Make sure the telephone line cord is plugged in
  • Vtech CS5211 | User Manual - Page 46
    the view dialing options feature on page 30 for instructions on changing the number. • If you dial seven digits for local calls, you may want to use the home area code feature (see page 13). POWER FAILURE OR OUT OF RANGE shows on the handset screen. • The handset may be out of range. Move it closer
  • Vtech CS5211 | User Manual - Page 47
    and do not show on the handset and I have new voicemail messages. • Your telephone service provider may only alert you of new messages with a broken (stutter) dial tone. This by itself will not activate the NEW VOICEMAIL indication on your cordless handset. The provider must also send a digital
  • Vtech CS5211 | User Manual - Page 48
    the following (in the order listed): - Disconnect the power to the telephone base. - Disconnect the battery on the cordless handset. - Wait a few minutes before connecting power to the telephone base. - Install the battery again and place the cordless handset in the telephone base . - Wait for the
  • Vtech CS5211 | User Manual - Page 49
    and understand all instructions. 2. Follow all warnings and instructions marked on the power supply in your home or office, consult your dealer or local power company. 8. Do not allow anything to rest on the power service facility. Opening or removing parts of the telephone base or handset other
  • Vtech CS5211 | User Manual - Page 50
    the product has been dropped and the telephone base and/or handset has been damaged. F. If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 14. Do not use the
  • Vtech CS5211 | User Manual - Page 51
    weather, and the layout of your home or office. When the handset is out of range, the handset displays POWER FAILURE OR OUT OF RANGE. If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press /FLASH. Move closer
  • Vtech CS5211 | User Manual - Page 52
    telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take
  • Vtech CS5211 | User Manual - Page 53
    be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs
  • Vtech CS5211 | User Manual - Page 54
    at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/ restrictions in your area. VTech's involvement in this program is part of its commitment to protecting
  • Vtech CS5211 | User Manual - Page 55
    and in accordance with the Product operating instructions. This limited warranty extends only to the period, VTech's authorized service representative will repair or replace at VTech's option an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is
  • Vtech CS5211 | User Manual - Page 56
    In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit
  • Vtech CS5211 | User Manual - Page 57
    do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the
  • Vtech CS5211 | User Manual - Page 58
    and IC regulations installed and used in accordance with the instructions, may cause harmful interference to radio communications The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user's service provider upon request. 54
  • Vtech CS5211 | User Manual - Page 59
    line and an RJ14 jack for two lines. See Installation Instructions in the user's manual. The Ringer Equivalence Number (REN) is used to determine how many telephone service provider is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset,
  • Vtech CS5211 | User Manual - Page 60
    any interference, including interference that may cause undesired operation. The term ''IC:'' before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is
  • Vtech CS5211 | User Manual - Page 61
    Power requirements Memory Handset: 5857.20-5865.90 MHz Telephone base: 912.75-917.10MHz 30 Maximum power allowed by FCC and IC .8 mm) Handset: 5.25oz (148.8g) (including battery) Telephone base: 4.89oz (138.6g) Handset: 3.6V 400mAh Ni-MH battery Telephone base: 7.5V AC @ 200mA Handset directory: 20
  • Vtech CS5211 | User Manual - Page 62
    E Edit a directory entry 22 Edit a speed dial entry 25 End a call 15 F Find handset 17 58 H Handset layout 6, 7 Handset light 35 Handset screen icons 35 Home area code 13 I Important safety instructions 45, 46 Indicators 35 Installation 2 L LCD language 14 Listening volume 15 M Maintenance 48 Make
  • Vtech CS5211 | User Manual - Page 63
    Paging handset 17 Parts checklist 1 Phonebook 19 Precautions for users of implanted cardiac pacemakers 47 Predial a call 15 R Reassign speed dial locations 26 Redial list 18 Review the call log 29 Review the directory 21 Review the redial list 18 Ringer 10 Ringer volume 10, 11 S Safety instructions
  • Vtech CS5211 | User Manual - Page 64
    TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5 Copyright © 2010 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91
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User’s manual
Models:
CS5211/
CS5212
www.vtechphones.com