Vtech CS5211 User Manual - Page 47

Appendix NEW VOICEMAIL and show on the handset and I don't know why. • Your telephone has voicemail indication feature. If NEW VOICEMAIL and appear on the handset, your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail. NEW VOICEMAIL and do not show on the handset and I have new voicemail messages. • Your telephone service provider may only alert you of new messages with a broken (stutter) dial tone. This by itself will not activate the NEW VOICEMAIL indication on your cordless handset. The provider must also send a digital signal for Visual Message Waiting Indication to activate the new voicemail alert on the handset display. This may also be called FSK Voice Message Waiting Indication. Contact your telephone service provider for details. I cannot retrieve voicemail messages. • If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail. I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn't work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service. • Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered. • In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply. • If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information. 43 Append