Vtech Cyber Rocket User Manual - Page 21

Troubleshooting

Get Vtech Cyber Rocket PDF manuals and user guides View all Vtech Cyber Rocket manuals
Add to My Manuals
Save this manual to your list of manuals

Page 21 highlights

Troubleshooting TROUBLESHOOTING 1. If your Cyber Rocket™ stops working or does not turn on: - Check your batteries. Make sure the batteries are fresh and properly installed. - Insert the tip of a paper clip (or a similar object without a sharp tip) into the small hole at the back of the unit labeled "Reset." NOTE: After resetting, default settings will be restored. - If you are still having problems, visit our website at www.vtechkids.com for troubleshooting tips. 2. If when pressing, nothing happens: - If you have inserted batteries, check to see that they are aligned correctly. 3. If the LCD screen is frozen and not responding to any input: - Use the tip of a paper clip (or a similar object without a sharp tip) to gently press the Reset button. 4. If the PC does not auto-launch to Cyber RocketTM Headquarters after plugging in the Cyber RocketTM: - Make sure that the software included on the installation CD was properly installed onto the PC. - Check the USB connection. Make sure the cable ends are connected correctly. 5. If the PC can not access www.planetvtech.com or failed to load: - Make sure you have the latest version of Adobe Flash Player® and make sure your firewall or router is properly set up to accept the incoming connection on Port 3030. 6. If Windows pop-up for formatting disk. - Click cancel to abort the action. 20

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
TROUBLESHOOTING
1. If your
Cyber Rocket™
stops working or does not turn on:
-
Check your batteries. Make sure the batteries are fresh and properly
installed.
- Insert the tip of a paper clip (or a similar object without a sharp tip)
into the small hole at the back of the unit labeled “Reset.”
NOTE:
After resetting, default settings will be restored.
-
If you are still having problems, visit our website at
www.vtechkids.com
for troubleshooting tips.
2. If when pressing, nothing happens:
- If you have inserted batteries, check to see that they are aligned
correctly.
3. If the LCD screen is frozen and not responding to any input:
-
Use the tip of a paper clip (or a similar object without a sharp tip) to
gently press the Reset button.
4. If the PC does not auto-launch to
Cyber Rocket
TM
Headquarters
after plugging in the
Cyber Rocket
TM
:
-
Make sure that the software included on the installation CD was
properly installed onto the PC.
-
Check the USB connection. Make sure the cable ends are connected
correctly.
5. If the PC can not access
www.planetvtech.com
or failed to load:
-
Make sure you have the latest version of Adobe Flash Player®
and
make sure your firewall or router is properly set up to accept the
incoming connection on Port 3030.
6. If Windows pop-up for formatting disk.
- Click cancel to abort the action.
Troubleshooting
20