Vtech DS6511-4A Abridged User Manual - Page 10

I don't know how to search for or add new devices on my cell phone. • Most cell phones have the Bluetooth feature in the connection or setup menus. Please refer to the user's manual of your cell phone. • In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices. The PIN on the telephone base does not work. • Make sure you enter the correct PIN. The default PIN is 0000. Can the DS6511 help the poor cell phone reception in my house? • If your cell phone has poor reception in your home, the DS6511 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the DS6511 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone. My telephone does not work at all. • Make sure the battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base or charger after use. • Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. • Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack. • Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize. • Charge the battery in the handset for up to 12 hours. • If the battery is completely depleted, charge the handset for at least 30 minutes before use. • Remove the battery and then install it again. If that still does not work, it may be necessary to purchase a new battery. • Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Contact your telephone service provider. The display shows No line. I cannot get a dial tone. • Try all the suggestions above. • If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider. • Your line cord may be defective. Try installing a new line cord. • If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your service provider for more information. I cannot dial out. • Try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. • If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). • Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise. • If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your service provider for more information. The display shows To register HS... and ...see manual alternately. The handset does not work at all. • The handset is deregistered from the telephone base. . Place the handset in the telephone base to register it back. The handset shows Registering... then Registered and you hear a beep when the registration process completes. This process takes about 90 seconds to complete. 2. If registration fails, the handset displays Failed. Try the registration process again. I accidentally changed the LCD language to French or Spanish, and I don't know how to change it back to English. • While the phone is not in use, press MENU, then enter 364 to reset the LCD language to English. • While the phone is on a call, press MENU, then enter 364 to reset the LCD language to English. Then the call ends. 10