Vtech Explore and Write Activity Desk User Manual - Page 15

CARE & MAINTENANCE 1. Please store and use in dry areas. 2. Keep the unit clean by wiping it with a slightly damp cloth. 3. Keep the unit out of direct sunlight and away from any direct heat sources. 4. Remove the batteries when the unit is not in use for an extended period of time. 5. Do not drop the unit on a hard surface and do not expose the unit to excess moisture. 6. Keep the activity cards placed on a flat surface when not in use. Do not bend or fold the activity cards. 7. Keep the activity cards clean by wiping them with a slightly damp cloth. TECHNICAL SUPPORT If you have a problem that cannot be solved by using this manual, we encourage you to visit us online or contact our Consumer Services Department with any problems and/or suggestions that you might have. A support representative will be happy to assist you. Before requesting support, please be ready to provide or include the information below: • The name of your product or model number (the model number is typically located on the back or bottom of your product). • The actual problem you are experiencing. • The actions you took right before the problem started. Internet: Visit our website at vtechkids.com and fill out the Contact Us form located under the Customer Support link. Phone: 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada IMPORTANT NOTE: Creating and developing VTech® products is accompanied by a responsibility that we at VTech® take very seriously. We make every effort to ensure the accuracy of the information, which forms the value of our products. However, errors sometimes can occur. It is important for you to know that we stand behind our products and encourage you to contact our Consumer Services Department with any problems and/or suggestions that you might have. 14