Vtech Go Go Smart Friends Trot & Travel Royal Carriage User Manual - Page 9

CARE & MAINTENANCE CARE & MAINTENANCE 1. Keep the unit and its metal parts clean by wiping them with a slightly damp cloth. 2. Keep the unit out of direct sunlight and away from any direct heat sources. 3. Remove the batteries when the unit is not in use for an extended period of time. 4. Do not drop the unit on a hard surface and do not expose the unit to excess moisture or water. TROUBLESHOOTING If for some reason the unit stops working or malfunctions while playing with the MagicPoint® accessory, please remove the character from the accessory and place the character back onto the MagicPoint®. If the unit still isn't functioning, or if for some reason the unit stops working or malfunctions on its own, please follow these steps: 1. Please turn the unit OFF. 2. Interrupt the power supply by removing the batteries. 3. Let the unit stand for a few minutes, then replace the batteries. 4. Turn the unit ON. The unit should now be ready to play again. 5. If the product still does not work, replace with a new set of batteries. If the problem persists, please call our Consumer Services Department at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or go to our web site at www.vtechkids.com and fill out our Contact Us form located under the Customer Support link. A service representative will be happy to help you. 8