Vtech Grow Along Bounce & Go Pony User Manual - Page 21

TROUBLESHOOTING If for some reason the unit stops working or malfunctions, please follow these steps: 1. Please turn the unit Off. 2. Interrupt the power supply by removing the batteries. 3. Let the unit stand for a few minutes, then replace the batteries. 4. Turn the unit On. The unit should now be ready to use again. 5. If the unit still does not work, install a new set of batteries. IMPORTANT NOTE: If the problem persists, please call our Consumer Services Department at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or by going to our website at vtechkids.com and filling out our Contact Us form located under the Customer Support link. Creating and developing VTech® products is accompanied by a responsibility that we take very seriously. We make every effort to ensure the accuracy of the information, which forms the value of our products. However, errors sometimes can occur. It is important for you to know that we stand behind our products and encourage you to contact us with any problems and/or suggestions that you might have. A service representative will be happy to help you. 222111