Vtech IS9181 User Manual - Page 69

Troubleshooting - specs

Page 69 highlights

Appendix Troubleshooting If you have difficulty operating your IS9181, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com/IS9181, or call VTech Communications at 1 (800) 595-9511. General • You cannot access any of the features of the IS9181 when it is in standby (idle) mode. Power up the unit by pressing STANDBY. • Reset procedure: Unplug the power cord and remove all batteries (if used) IS9181. Wait approximate 30 seconds, then plug the cord back in and re-install the batteries (if used). • When powered by batteries and the IS9181 goes into standby mode, the IS9181 automatically shuts down and the screen turns black after one minute to save battery power (power save mode). To wake the IS9181 from power save mode, press STANDBY. • After pressing the STANDBY key, you cannot de-activate the IS9181 by immediately pressing the STANDBY key again. Wait at least 3 seconds between key presses. Networking • Your wireless network name and password MUST match what you enter in the IS9181. Check that they are entered exactly the same (including capitalization and special characters). • If the SSID Broadcast is turned OFF on certain brands of wireless routers, the IS9181 will not be able to connect during setup. Refer to your wireless router user's manual for instructions to turn ON the SSID Broadcast during the IS9181 wireless network setup process. Once the IS9181 successfully connects to your wireless router, the SSID Broadcast can be turned OFF again. 65

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65
Appendix
Troubleshooting
If you have difficulty operating your IS9181, please try the suggestions below. For Customer
Serv±ce, v±s±t our webs±te at www.vtechphones.com/IS9181, or call VTech Commun±cat±ons at
1 (800) 595-9511.
General
You cannot access any of the features of the IS9181 when ±t ±s ±n standby (±dle) mode. Power up
the un±t by press±ng
STANDBY
.
Reset procedure: Unplug the power cord and remove all batter±es (±f used) IS9181. Wa±t
approx±mate 30 seconds, then plug the cord back ±n and re-±nstall the batter±es (±f used).
When powered by batter±es and the IS9181 goes ±nto standby mode, the IS9181 automat±cally
shuts down and the screen turns black after one m±nute to save battery power (power save
mode). To wake the IS9181 from power save mode, press
STANDBY
.
After press±ng the
STANDBY
key, you cannot de-act±vate the IS9181 by ±mmed±ately press±ng
the
STANDBY
key aga±n. Wa±t at least 3 seconds between key presses.
Networking
Your w±reless network name and password MUST match what you enter ±n the IS9181. Check
that they are entered exactly the same (±nclud±ng cap±tal±zat±on and spec±al characters).
If the SSID Broadcast ±s turned OFF on certa±n brands of w±reless routers, the IS9181 w±ll not be
able to connect dur±ng setup. Refer to your w±reless router user’s manual for ±nstruct±ons to turn
ON the SSID Broadcast dur±ng the IS9181 w±reless network setup process. Once the IS9181
successfully connects to your w±reless router, the SSID Broadcast can be turned OFF aga±n.