Vtech Planet VTech User Manual - Page 15

HELP/FAQ / Getting Help While On Planet VTech HELP/FAQ Entering Planet VTech: There are a few different ways to enter Planet VTech. We have listed them below to assist you. 1. If you have a product that connects directly to the PC, plug the USB cord into the PC and it will auto-launch you to the specific product area inside of Planet VTech. From there you can explore the entire world, or simply play inside the product-specific location. 2. Some VTech products have specific websites where you will also find the "Planet VTech" button. Click on this icon to be taken directly to Planet VTech. 3. Travel to http://www.planetvtech.com/ and click the "Sign in" button. Then type in your Avatar name and password to login. 4. If you have lost your Citizen ID Card and the code that comes with it, please contact VTech customer support for a replacement code. You will be asked to provide information on your purchase for verification. Getting Help While On Planet VTech Should you have any questions when you are on Planet VTech, just look for Avatars named "Tour Guide" and click on them. After clicking on the "Tour Guide," an on-screen Help Menu will appear to help answer your question. There is a lot to explore on Planet VTech, and it is amazing how many new things you will discover each time you visit. Just use your mouse to move your Avatar, and start exploring! 15