Vtech Sofia the First Learning Laptop User Manual - Page 11
Maintenance, Troubleshooting
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TECHNICAL SUPPORT 12. Dancing Class Princess Amber is helping Princess Sofia improve her dancing skills. Watch Princess Amber's moves carefully then use the LIGHT-UP MOUSE to help Princess Sofia copy them. It will start with 1 move then, if you copy this correctly, another move will be added up to a maximum of 3 moves. Once 3 moves have been copied correctly it will revert back to one move to learn a new routine! CARE & MAINTENANCE 1. Keep the unit clean by wiping it with a slightly damp cloth. 2. Keep the unit out of direct sunlight and away from any direct heat sources. 3. Remove the batteries when the unit is not in use for an extended period of time. 4. Do not drop the unit on a hard surface and do not expose the unit to excess moisture or water. TROUBLESHOOTING If for some reason the program/activity stops working or malfunctions, then please follow these steps: 1. Turn the unit OFF. 2. Interrupt the power supply by removing the batteries. 3. Let the unit stand for a few minutes, then replace the batteries. 4. Turn the unit back ON. The unit will now be ready to play again. 5. If the unit still does not work, replace with an entire set of new batteries. If the problem persists, please call our Consumer Services Department at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a service representative will be happy to help you. 10