Vtech V.Smile: Mickey Mouse: Mickey s Magical Adventure User Manual - Page 14

TROUBLESHOOTING WARNING A very small percentage of the public, due to an existing condition, may experience epileptic seizures or momentary loss of consciousness when viewing certain types of flashing colours or patterns, especially on television. While the V.Smile™ TV Learning System does not contribute to any additional risks, we do recommend that parents supervise their children while they play video games. If your child experiences dizziness, altered vision, disorientation, or convulsions, discontinue use immediately and consult your physician.Please note that focusing on a television screen at close range and handling a joystick for a prolonged period a time may cause fatigue or discomfort. We recommend that children take a 15 minute break for every hour of play. TROUBLESHOOTING Please note that if you try to insert or remove a Smartridge™ without first turning the unit OFF, you may experience a malfunction. If this happens, and the unit does not respond to pressing the ON/OFF/RESTART buttons, disconnect the AC adaptor from the main unit or remove the batteries. Then, reconnect the adaptor, or reinstall the batteries. If the unit still does not respond, press the RESET button at the bottom of the unit, using a pen. TECHNICAL SUPPORT If you have a problem that cannot be solved by using this manual, we encourage you to visit us online or contact our Consumer Services Department with any problems and/or suggestions that you might have. A support representative will be happy to assist you. Before requesting support, please be ready to provide or include the information below: • The name of your product or model number. (The model number is typically located on the back or bottom of your product.) • The actual problem you are experiencing. • The actions you took right before the problem. Internet: www.vtechkids.com Phone: 1-800-521-2010 in the U.S.or 1-800-267-7377 in Canada 13