Vtech V.Smile: SpiderMan & Friends II Doc Ock s Challenge User Manual - Page 14

TROUBLESHOOTING/WARNING CARE & MAINTENANCE 1. Keep your V.Smile™ clean by wiping it with a slightly damp cloth. Never use solvents or abrasives. 2. Keep the unit out of direct sunlight and away from direct sourceof heat. 3. Remove the batteries when not using it for an extended period of time. 4. Avoid dropping it. NEVER try to dismantle it. 5. Always keep the V.Smile™ away from water. WARNING A very small percentage of the public, due to an existing condition, may experience epileptic seizures or momentary loss of consciousness when viewing certain types of flashing colors or patterns, especially on television. While the V.Smile™ Learning System does not contribute to any additional risks, we do recommend that parents supervise their children while they play video games. If your child experiences dizziness, altered vision, disorientation, or convulsions, discontinue use immediately and consult your physician. Please note that focusing on a television screen at close range and handling a joystick for a prolonged period a time may cause fatigue or discomfort. We recommend that children take a 15 minutes break for every hour of play. TROUBLESHOOTING If you have a problem that cannot be solved by using this manual, we encourage you to visit us online or contact our Consumer Services Department with any problems and/or suggestions that you might have. A support representative will be happy to assist you. Before requesting support, please be ready to provide or include the information below: The name of your product or model number. (The model number is typically located on the back or bottom of your product.) The actual problem you are experiencing. The actions you took right before the problem. Internet: www.vtechkids.com Phone:1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada 12