Vtech V.Smile Baby: Noah s Ark Animal Adventures User Manual - Page 10

TROUBLESHOOTING / OTHER INFO TROUBLESHOOTING Please note that if you try to insert or remove a Baby Smartridge™ without first turning the unit OFF, you may experience a malfunction. If this happens, and the console does not respond to pressing the ON/OFF button, remove the batteries from the console unit. Then, reinstall the batteries. TECHNICAL SUPPORT If you have a problem that cannot be solved by using this manual, we encourage you to visit us online or contact our Consumer Services Department with any problems and/or suggestions that you might have. A support representative will be happy to assist you. Before requesting support, please be ready to provide or include the information below: The name of your product or model number. (The model number is typically located on the back or bottom of your product.) The actual problem you are experiencing. The actions you took right before the problem occurred. Internet: www.vtechkids.com Phone:1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada OTHER INFO DISCLAIMER AND LIMITATION OF LIABILITY VTech® Electronics North America, L.L.C. and its suppliers assume no responsibility for any damage or loss resulting from the use of this handbook. VTech® Electronics North America, L.L.C. and its supplies assume no responsibility for any loss or claims by third parties that may arise through the use of this software. VTech® Electronics North America, L.L.C. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of important data on other media to protect against data loss. COMPANY: VTech® Electronics North America, L.L.C. ADDRESS: 1155 West Dundee, Suite 130, Arlington Heights, IL 60004 USA TEL NO.: 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada.