Vtech V.Smile Pocket User Manual - Page 10
Troubleshooting
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troubleshooting TV or LCD display turns ON and OFF immediately Battery power low Replace battery. The LCD or TV light on the unit is ON, but there is no picture (or incorrect picture) on the TV or LCD, and pressing the OFF Button has no effect. Program needs to be reset Disconnect all power supplies (batteries and adaptor), then reconnect all power supplies. Press the ON Button. If the problem persists, remove the Smartridge. Inspect the inside of the Smartridge by pushing up the protective sleeve on the bottom of the Smartridge. Clean the inside piece with a dry, soft cloth. Then, re-insert the Smartridge and press the ON Button. The picture on LCD is correct but the pictture on TV is black and white Non-matching color system Cable connection problem Make sure that the TV is set to the correct TV system (e.g. NTSC or Auto). Make sure that the video cable is firmly connected to the video input of the TV and video setup of V.SMILE POCKET™ . There is a picture on TV setting the TV, but no sound. Raise the volume of the TV, and make sure it is not set to "Mute." Cable connection Make sure that the white and/or red plug is firmly problem connected to the audio input of the TV. Program needs to be reset Disconnect all power supplies (batteries and adaptor), then reconnect all power supplies. Press the ON Button. No sound coming The microphone is through Microphone turned OFF If the problem persists, remove the Smartridge. Inspect the inside of the Smartridge by pushing up the protective sleeve on the bottom of the Smartridge. Clean the inside piece with a dry, soft cloth. Then, re-insert the Smartridge and press the ON Button. Press the microphone ON/OFF Button to turn the microphone ON. The sound from the microphone can only be heard when the V.SMILE POCKET™ is connected to either A. a TV or B. earphones. The microphone sound will not be heard through the speakers of the V.SMILE POCKET™.