Vtech V.Smile Pocket User Manual - Page 10

Troubleshooting

Page 10 highlights

troubleshooting TV or LCD display turns ON and OFF immediately Battery power low Replace battery. The LCD or TV light on the unit is ON, but there is no picture (or incorrect picture) on the TV or LCD, and pressing the OFF Button has no effect. Program needs to be reset Disconnect all power supplies (batteries and adaptor), then reconnect all power supplies. Press the ON Button. If the problem persists, remove the Smartridge. Inspect the inside of the Smartridge by pushing up the protective sleeve on the bottom of the Smartridge. Clean the inside piece with a dry, soft cloth. Then, re-insert the Smartridge and press the ON Button. The picture on LCD is correct but the pictture on TV is black and white Non-matching color system Cable connection problem Make sure that the TV is set to the correct TV system (e.g. NTSC or Auto). Make sure that the video cable is firmly connected to the video input of the TV and video setup of V.SMILE POCKET™ . There is a picture on TV setting the TV, but no sound. Raise the volume of the TV, and make sure it is not set to "Mute." Cable connection Make sure that the white and/or red plug is firmly problem connected to the audio input of the TV. Program needs to be reset Disconnect all power supplies (batteries and adaptor), then reconnect all power supplies. Press the ON Button. No sound coming The microphone is through Microphone turned OFF If the problem persists, remove the Smartridge. Inspect the inside of the Smartridge by pushing up the protective sleeve on the bottom of the Smartridge. Clean the inside piece with a dry, soft cloth. Then, re-insert the Smartridge and press the ON Button. Press the microphone ON/OFF Button to turn the microphone ON. The sound from the microphone can only be heard when the V.SMILE POCKET™ is connected to either A. a TV or B. earphones. The microphone sound will not be heard through the speakers of the V.SMILE POCKET™. 

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¸
TV or LCD display
turns
ON and
OFF
immediately
Battery power low
Replace battery.
The LCD or TV
light on the unit is
ON, but there is no
picture (or incorrect
picture)
on the TV
or LCD, and pressing
the
OFF Button has
no effect.
Program needs to
be reset
Disconnect all power supplies (batteries and
adaptor), then reconnect all power supplies.
Press the
ON Button.
If the problem persists, remove the Smartridge.
Inspect the inside of the Smartridge by pushing
up the protective sleeve on the bottom of the
Smartridge. Clean the inside piece with a dry, soft
cloth. Then, re-insert the Smartridge and press the
ON Button.
The picture
on LCD
is
correct
but the
pictture on TV is
black and white
Non-matching
color system
Make sure that the TV is set to the correct TV
system (e.g. NTSC or Auto).
Cable connection
problem
Make sure that the video cable is firmly connec
ted
to the video input of the TV and video setup of
V.SMILE POCKET™
.
There is a picture on
the TV, but no sound.
TV setting
Raise the volume of the TV, and make sure it is
not set to “Mute.”
Cable connection
problem
Make sure that the white and/or red plug is firmly
connected to the audio input of the TV.
Program needs to
be reset
Disconnect all power supplies (batteries and
adaptor), then reconnect all power supplies.
Press the
ON Button.
If the problem persists, remove the Smartridge.
Inspect the inside of the Smartridge by pushing
up the protective sleeve on the bottom of the
Smartridge. Clean the inside piece with a dry, soft
cloth. Then, re-insert the Smartridge and press the
ON Button.
No sound coming
through Microphone
The microphone is
turned
OFF
Press the microphone
ON/OFF Button to turn the
microphone
ON. The sound from the microphone
can only be heard when the
V.SMILE POCKET™ is
connected to either A. a TV or B. earphones. The
microphone sound will not be heard through the
speakers of the
V.SMILE POCKET™.
TROUBLESHOOTING