Vtech VH621 VTech Control Installation and Operation Guide - Page 5
Important settings
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Getting started Important settings Audio settings After you installed VTech Control, check to make sure the audio setting is properly configured in your Windows system. If you have installed Skype and/or Skype for Business and want to use them with your headset, make sure the audio settings are configured correctly in the programs as well. a) Audio settings in Windows system: i. Launch the VTech Control program. ii. Click the (Settings) panel, and then the General tab. iii. Click [Click to launch audio devices control panel]. iv. Make sure VTech Headset is selected under the playback and recording settings in your Windows system. b) Audio settings in Skype (Skype 7.1-7.40): i. Launch the Skype program. ii. Click Tools, and then Options. iii. Click Audio settings. iv. Make sure VTech Headset is selected under the microphone and speakers settings. NOTES: • The VTech Control does not support the APP versions of Skype, including both mobile APP and desktop APP. • The VTech Control supports Skype version 7.1-7.40. Later versions of Skype are not supported by VTech Control for remote headset call control. • After installation of VTech Control, Skype will prompt a message "VTechControl. exe is requesting access to Skype". Choose Allow Access to connect your Skype to VTech Control.