Vtech Write & Learn Smartboard User Manual - Page 17

CARE & MAINTENANCE / TROUBLESHOOTING Forget Me Not A friendly face will appear on the left side of the screen. When the matching face appears on the right, press Keys or Pen to choose. or Enter. You can also use the Arrow CARE AND MAINTENANCE 1. Keep the unit clean by wiping it with a slightly damp cloth. 2. Keep the unit out of direct sunlight and away from direct sources of heat. 3. Remove the batteries when the unit will not be in use for an extended period of time. 4. Do not drop the unit on hard surfaces, or try to dismantle it. 5. Do not immerse the unit in water or get it wet. TROUBLESHOOTING If your VTech® Write It Right Computer™ suddenly stops working or the sound becomes weak, turn the unit off for 30 seconds, then turn it back on. If the problem persists, it may be the result of weak batteries. In case of weak batteries, please replace them following the steps in the "Battery Installation" section of this manual. TECHNICAL SUPPORT If you have a problem that cannot be solved by using this manual, we encourage you to visit us online or contact our Consumer Services Department with any problems and/or suggestions that you might have. A support representative will be happy to assist you. Before requesting support, please be ready to provide or include the information below: • The name of your product or model number. (The model number is typically located on the back or bottom of your product.) • The actual error message or problem you are receiving. • The actions you took right before the error message or problem. Internet : www.vtechkids.com Phone: 1-800-521-2010 in the U.S. or 1-800-267-7377 in Canada 16