Western Digital WDG1C4000 Quick Install Guide (pdf) - Page 8
Troubleshooting
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Troubleshooting If you have problems when installing or using this product, refer to this troubleshooting section or visit our support Web site at support.wdc.com and search our knowledge base for more help. How to use the drive on a Macintosh and a PC simultaneously format the drive to Mac OS format obtain and reinstall the original software included on My Book install, partition, and format the drive in Windows XP install, partition, and format the drive in Windows 2000 format the drive to the FAT32 file system** disable the setting that boots the system from the external drive restore FireWire performance after upgrading to Windows XP SP2 Answer ID 291 287 1425 207 34 1364 1201 1427 **This WD drive is preformatted as a single FAT32 partition for compatibility with all Mac and Windows operating systems. The FAT32 file system has a maximum individual file size of 4 GB and cannot create partitions larger than 32 GB in Windows 2000/XP; however, Windows 2000/XP users can overcome these file size limitations by reformatting the drive to NTFS using the Disk Management utility. See answer ID 1287 at support.wdc.com and article IDs 314463 and 184006 at support.microsoft.com for further details. - 7 -