Whirlpool AD40USR Use and Care Guide - Page 8
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ASSISTANCE OR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you use only factory-authorized replacement parts. These replacement parts will fit right and work right because they are made with the same precision used to build every new appliance. To locate factory-authorized replacement parts in your area, call our Customer Interaction Center telephone number or your nearest designated service center. In Canada For product related questions, please call our Customer Interaction Center toll free: 1-800-461-5681 Monday to Friday 8:00 a.m. - 6:00 p.m. (EST). Saturday 8:30 a.m. - 4:30 p.m. (EST). Our consultants provide assistance with: s Features and specifications on our full line of appliances. s Referrals to local dealers. For parts, accessories and service in Canada Call 1-800-807-6777. Our service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada. In the U.S.A. Call the Customer Interaction Center toll free: 1-800-253-1301. Our consultants provide assistance with: s Features and specifications on our full line of appliances. s Installation information. s Use and maintenance procedures. s Accessory and repair parts sales. s Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). s Referrals to local dealers, repair parts distributors, and service companies. Our service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate the authorized service company in your area, you can also look in your telephone directory Yellow Pages. For further assistance If you need further assistance, you can write with any questions or concerns at: Customer Interaction Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. For further assistance If you need further assistance, you can write with any questions or concerns at: Customer Interaction Center 1901 Minnesota Court Mississauga, Ontario L5N 3A7 Please include a daytime phone number in your correspondence. Please record your model's information. Whenever you call to request service on your appliance, you need to know your complete model number and serial number. You can find this information on the model and serial number label. The model and serial number label is located on the wall behind the water bucket. Please record the model and serial number information below. Also, record the purchase date of your appliance and the store's name, address, and telephone number. Model Number Serial Number Purchase Date Store Name Store Address Store Phone Keep this book and the sales slip together for future reference. 8