Whirlpool GJC3034RC Use and Care Guide - Page 11

Cooktop Care, Troubleshooting - appliances

Page 11 highlights

COOKWARE Earthenware Porcelain enamel-on-steel or cast iron Stainless steel CHARACTERISTICS s Follow manufacturer's instructions. s Use on low heat settings. s See stainless steel or cast iron. s Heats quickly, but unevenly. s A core or base of aluminum or copper on stainless steel provides even heating. COOKTOP CARE General Cleaning IMPORTANT: Before cleaning, make sure all controls are off and the oven and cooktop are cool. Always follow label instructions on cleaning products. Soap, water and a soft cloth or sponge are suggested first unless otherwise noted. STAINLESS STEEL (on some models) Cleaning Method: Rub in direction of grain to avoid damaging. s Stainless Steel Cleaner & Polish Part Number 31462 (not included): See "Assistance or Service" section to order. s Liquid detergent or all-purpose cleaner: Rinse with clean water and dry with soft, lint-free cloth. s Vinegar for hard water spots. Do not use soap-filled scouring pads, abrasive cleaners, Cooktop Polishing Creme, steel-wool pads, gritty washcloths or some paper towels. Damage may occur. COOKTOP CONTROLS Cleaning Method: When replacing knobs, make sure knobs are in the Off position. On some models, do not remove seals under knobs. s Soap and water or dishwasher: Pull knobs straight away from control panel to remove. Do not use steel wool, abrasive cleansers or oven cleaner. Do not soak knobs. CERAMIC GLASS Cleaning Method: Always wipe with a clean, wet cloth or sponge and dry thoroughly to prevent streaking and staining. Cooktop Cleaner Part Number 31464 is recommended for regular use to help prevent scratches, pitting and abrasions, and to condition the cooktop. It may be ordered as an accessory. See "Assistance or Service" section to order. Cooktop Scraper Part Number 3183488 is also recommended for stubborn soils, and can be ordered as an accessory. See "Assistance or Service" section to order. The Cooktop Scraper uses razor blades. Store razor blades out of the reach of children. Light to moderate soil s Paper towels or clean damp sponge: Clean while the cooktop is still warm. You may want to wear oven mitts while doing so. Sugary spills (jellies, candy, syrup) s Cooktop Scraper: Clean while the cooktop is still warm. You may want to wear oven mitts while doing so. s Cooktop Polishing Creme and clean damp paper towel: Clean as soon as cooktop has cooled down. Rub creme into surface with a damp paper towel or soft cloth. Continue rubbing until white film disappears. Heavy soil, dark streaks, specks and discoloration s Cooktop Polishing Creme or nonabrasive cleanser: Rub product into soil with a damp paper towel or soft cloth. Continue rubbing until white film disappears. Burned-on soil s Cooktop Polishing Creme and Cooktop Scraper: Rub creme into soil with damp paper towel. Hold scraper as flat as possible on surface and scrape. Repeat for stubborn spots. Polish entire cooktop with creme and paper towel. Metal marks from aluminum and copper s Cooktop Polishing Creme: Clean as soon as cooktop has cooled down. Rub creme into surface with a damp paper towel or soft cloth. Continue rubbing until white film disappears. The marks will not totally disappear but after many cleanings become less noticeable. Tiny scratches and abrasions s Cooktop Polishing Creme: Rub creme into surface with a damp paper towel or soft cloth. Continue rubbing until white film disappears. Scratches and abrasions do not affect cooking performance and after many cleanings become less noticeable. Do not use steel wool, abrasive powder cleansers, chlorine bleach, rust remover or ammonia because damage may occur. TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. Nothing will operate s Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. s Is the appliance wired properly? See Installation Instructions. Cooktop will not operate s Is the control knob set correctly? Push in knob before turning to a setting. s On ceramic glass models, is the "Cooktop Lockout" set? See "Cooktop Lockout" section. s On coil element models, is the element inserted properly? See "Coil Elements and Burner Bowls" section. 11

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11
COOKTOP CARE
General Cleaning
IMPORTANT:
Before cleaning, make sure all controls are off and
the oven and cooktop are cool. Always follow label instructions
on cleaning products.
Soap, water and a soft cloth or sponge are suggested first unless
otherwise noted.
STAINLESS STEEL
(on some models)
Cleaning Method:
Rub in direction of grain to avoid damaging.
Stainless Steel Cleaner & Polish Part Number 31462 (not
included):
See
Assistance or Service
section to order.
Liquid detergent or all-purpose cleaner: Rinse with clean
water and dry with soft, lint-free cloth.
Vinegar for hard water spots.
Do not use soap-filled scouring pads, abrasive cleaners, Cooktop
Polishing Creme, steel-wool pads, gritty washcloths or some
paper towels. Damage may occur.
COOKTOP CONTROLS
Cleaning Method:
When replacing knobs, make sure knobs are in the Off position.
On some models, do not remove seals under knobs.
Soap and water or dishwasher:
Pull knobs straight away from control panel to remove.
Do not use steel wool, abrasive cleansers or oven cleaner.
Do not soak knobs.
CERAMIC GLASS
Cleaning Method:
Always wipe with a clean, wet cloth or sponge and dry thoroughly
to prevent streaking and staining.
Cooktop Cleaner Part Number 31464 is recommended for regular
use to help prevent scratches, pitting and abrasions, and to
condition the cooktop. It may be ordered as an accessory. See
Assistance or Service
section to order.
Cooktop Scraper Part Number 3183488 is also recommended for
stubborn soils, and can be ordered as an accessory. See
Assistance or Service
section to order. The Cooktop Scraper
uses razor blades.
Store razor blades out of the reach of
children.
Light to moderate soil
Paper towels or clean damp sponge:
Clean while the cooktop is still warm. You may want to wear
oven mitts while doing so.
Sugary spills (jellies, candy, syrup)
Cooktop Scraper:
Clean while the cooktop is still warm. You may want to wear
oven mitts while doing so.
Cooktop Polishing Creme and clean damp paper towel:
Clean as soon as cooktop has cooled down. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears.
Heavy soil, dark streaks, specks and discoloration
Cooktop Polishing Creme or nonabrasive cleanser:
Rub product into soil with a damp paper towel or soft cloth.
Continue rubbing until white film disappears.
Burned-on soil
Cooktop Polishing Creme and Cooktop Scraper:
Rub creme into soil with damp paper towel. Hold scraper as
flat as possible on surface and scrape. Repeat for stubborn
spots. Polish entire cooktop with creme and paper towel.
Metal marks from aluminum and copper
Cooktop Polishing Creme:
Clean as soon as cooktop has cooled down. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears. The marks will not totally
disappear but after many cleanings become less noticeable.
Tiny scratches and abrasions
Cooktop Polishing Creme:
Rub creme into surface with a damp paper towel or soft
cloth. Continue rubbing until white film disappears. Scratches
and abrasions do not affect cooking performance and after
many cleanings become less noticeable.
Do not use steel wool, abrasive powder cleansers, chlorine
bleach, rust remover or ammonia because damage may occur.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Is the appliance wired properly?
See Installation Instructions.
Cooktop will not operate
Is the control knob set correctly?
Push in knob before turning to a setting.
On ceramic glass models, is the
Cooktop Lockout
set?
See
Cooktop Lockout
section.
On coil element models, is the element inserted properly?
See
Coil Elements and Burner Bowls
section.
Earthenware
Follow manufacturer
s instructions.
Use on low heat settings.
Porcelain
enamel-on-steel
or cast iron
See stainless steel or cast iron.
Stainless steel
Heats quickly, but unevenly.
A core or base of aluminum or
copper on stainless steel provides
even heating.
COOKWARE
CHARACTERISTICS