Whirlpool MGR8772WS User Instructions - Page 12
Troubleshooting
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CONTROL PANEL AND OVEN DOOR EXTERIOR To avoid damage to the control panel, do not use abrasive cleaners, steel-wool pads, gritty washcloths or abrasive paper towels. Cleaning Method: ■ Glass cleaner and soft cloth or sponge: Apply glass cleaner to soft cloth or sponge, not directly on panel. ■ All-Purpose Appliance Cleaner Part Number 31682B (not included): See cover for contact information. OVEN RACKS Cleaning Method: ■ Steel-wool pad ■ For racks that have discolored and are harder to slide, a light coating of vegetable oil applied to the rack guides will help them slide. STORAGE DRAWER Check that storage drawer is cool and empty before cleaning. Cleaning Method: ■ Mild detergent Oven Light The oven light is a standard 40-watt appliance bulb. Before replacing, make sure the oven and cooktop are cool and the control knobs are in the off position. 2. Turn the glass bulb cover in the back of the oven counterclockwise to remove. 3. Turn bulb counterclockwise to remove from socket. To Replace: 1. Unplug range or disconnect power. 4. Replace bulb, then bulb cover by turning clockwise. 5. Plug in range or reconnect power. TROUBLESHOOTING First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call. www.maytag.com In Canada, reference the Customer Service section at www.maytag.ca Nothing will operate WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. ■ Is the power supply cord unplugged? Plug into a grounded 3 prong outlet. ■ Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. ■ Is the main or regulator gas shutoff valve in the off position? See Installation Instructions. ■ Is the range properly connected to the gas supply? Contact a trained repair specialist or see Installation Instructions. Surface burners will not operate ■ Is the oven in self-clean? Surface burners will not operate during self-clean cycle. ■ Is the control knob set correctly? Push in knob before turning to a setting. ■ Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines. ■ Are the burner ports clogged? See "Sealed Surface Burners" section. Surface burner flames are uneven, yellow and/or noisy ■ Are the burner ports clogged? See "Sealed Surface Burners" section. ■ On models with caps, are the burner caps positioned properly? See "Sealed Surface Burners" section. ■ Is propane gas being used? The range may have been converted improperly. Contact a service technician or see cover for contact information. Surface burner makes popping noises ■ Is the burner wet? Let it dry. Gas range noises during Bake and Broil operations Noises that may be heard during the Bake and Broil operations: Whooshing, Poof, Clicking, Snaps, Pop These sounds are normal operational noises that can be heard each time the Bake or Broil burners ignite during the cycle. ■ A pop can be heard when the gas valve is opening or cycling on and will make a single pop when it snaps open from the solenoid. It sounds similar to a suction cup being pulled off of a piece of glass. 12