Whirlpool WCE97US6KS Owners Manual - Page 12
Assistance Or Service
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ASSISTANCE OR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you use only FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL appliance. To locate FSP® replacement parts in your area, call us or your nearest Whirlpool designated service center. In the U.S.A. Call the Whirlpool Customer eXperience Center toll free: 1-800-253-1301 or visit www.whirlpool.com. Our consultants provide assistance with: n Features and specifications on our full line of appliances. n Installation information. n Use and maintenance procedures. n Accessory and repair parts sales. In Canada Call the Whirlpool Canada LP Customer eXperience Centre toll free: 1-800-807-6777 or visit www.whirlpool.ca. Our consultants provide assistance with: n Features and specifications on our full line of appliances. n Use and maintenance procedures. n Accessory and repair parts sales. n Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada. For further assistance If you need further assistance, you can write to Whirlpool Canada LP with any questions or concerns at: Customer eXperience Centre Whirlpool Canada LP 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence. n Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). n Referrals to local dealers, repair parts distributors and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States. To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages. For further assistance If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at: Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. Accessories Accessories U.S.A. To order accessories, visit our website at www.whirlpool.com/cookingaccessories Canning Unit Kit (coil element models) Order Part Number 242905 Cooktop Cleaner (ceramic glass models) Order Part Number 31464 Cooktop Protectant (ceramic glass models) Order Part Number 31463 Cooktop Care Kit (includes cleaner, protectant, and applicator pads) Order Part Number 31605 Cooktop Scraper (ceramic glass models) Order Part Number WA906B All-Purpose Appliance Cleaner Order Part Number 31682 12