Whirlpool WED49STBW Use & Care Guide - Page 11
Troubleshooting - electric dryer
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Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Clothes are not drying satisfactorily, drying times are too long Lint screen clogged with lint. Has the Air Fluff cycle or No Heat temperature setting been selected. Lint screen should be cleaned before each load. Select the right cycle for the types of items being dried. See "Cycle Guide." Load too large and heavy to dry quickly. Separate the load to tumble freely. Exhaust vent or outside exhaust hood clogged with lint, restricting air movement. Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. Make sure vent is not crushed or kinked. See Installation Instructions. Fabric softener sheets blocking the Use only one fabric softener sheet, and use it only once. grille. Exhaust vent not the correct length. Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. Make sure vent is not crushed or kinked. See Installation Instructions. Exhaust vent diameter not the correct size. Use 4" (102 mm) diameter vent material. Dryer located in a room with temperature below 45ºF (7ºC). Proper operation of dryer cycles requires temperatures above 45ºF (7ºC). Dryer located in a closet without adequate opening. Closet doors must have ventilation openings at the top and bottom of the door. The front of the dryer requires a minimum of 1" (25 mm) of airspace, and, for most installations, the rear of the dryer requires 5" (127 mm). See Installation Instructions. Dryer will not run Door not closed completely. Make sure the dryer door is closed completely. PUSH to START knob not pressed firmly or held long enough. Press and hold the PUSH to START knob until you hear the dryer drum moving. Household fuse is blown or circuit breaker has tripped. Electric dryers use 2 household fuses or circuit breakers. The drum may be turning, but you may not have heat. Replace both fuses or reset the circuit breaker. If the problem continues, call an electrician. Incorrect power supply. Electric dryers require 240-volt power supply. Check with a qualified electrician. Wrong type of fuse. Use a time-delay fuse. Unusual sounds Dryer had a period of non-use. If the dryer hasn't been used for awhile, there may be a thumping sound during the first few minutes of operation. A coin, button, or paper clip is caught Check the front and rear edges of the drum for small objects. between the drum and front or rear of Clean out pockets before laundering. the dryer. It is a gas dryer. The gas valve clicking is a normal operating sound. The four legs are not installed, or the The dryer may vibrate if not properly installed. See Installation dryer is not level front to back and Instructions. side to side. Clothing knotted or balled up. When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer. No heat Household fuse is blown or circuit breaker has tripped. The drum may be turning, but you may not have heat. Electric dryers use 2 household fuses or circuit breakers. Replace both fuses or reset the circuit breaker. If the problem continues, call an electrician. Supply line valve not open. For gas dryers, make sure the supply line valve is open. Incorrect power supply. Electric dryers require 240-volt power supply. Check with a qualified electrician. 11