Whirlpool WED8000DW Use & Care Guide - Page 15
Troubleshooting
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Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help - In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Dryer Operation Dryer will not run Door not closed completely. Make sure the dryer door is closed completely. START/PAUSE touched with fingernail. Touch START/PAUSE with pad of finger. Household fuse is blown or circuit breaker has tripped. There may be 2 household fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. Incorrect power supply. Electric dryers require 240-volt power supply. Check with a qualified electrician. Wrong type of fuse. Use a time-delay fuse. Dryer will not turn off Dryer door was opened prior to the end of the Wrinkle Shield™ option. If you open the dryer door prior to the end of the Wrinkle Shield™ option, the dryer will go into Pause mode. You will need to touch Power to turn off or touch Start/Pause to continue Wrinkle Shield™ option. Dryer will not heat Household fuse is blown or circuit breaker has tripped. The drum may be turning, but you may not have heat. Electric dryers use 2 household fuses or circuit breakers. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. Incorrect power supply. Electric dryers require 240-volt power supply. Check with a qualified electrician. Supply line valve not open. For gas dryers, make sure that the valve on the gas supply line is open. Unusual Noise Humming or whining noise with Steam cycle selected Water pump on dryer is running. The water pump on the dryer is used during the Steam function. If the dryer has just been installed or unused for an extended period, the pump may be louder and run longer. This is normal. Thumping noise Dryer hasn't been used in a while. This is normal. The thumping sound should diminish after a few minutes of use. Rattling or vibrating noise A small object caught between the edges of dryer drum. Check the front and rear edges of the drum for small objects. Clean out pockets before laundering. Dryer isn't properly leveled. The dryer may vibrate if not properly installed. See the Installation Instructions. All four dryer feet should be in firm contact with the floor. Clothing is balled up in dryer. When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer. Clicking noise Gas valve operating. On gas dryers, you may hear the gas valve clicking as it opens and closes. This is normal. Dryer Results Drying times are too Lint screen or lint screen housing is long and clothes are not clogged with lint. getting dry Clean lint screen before each load. Clean space where lint screen is located, as needed. Using a vacuum, gently remove any lint that has accumulated outside of the lint screen. The exhaust vent or outside exhaust hood is clogged with lint, restricting air movement. Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See the Installation Instructions. The exhaust vent is not the correct length. Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. See the Installation Instructions. The exhaust vent diameter is not the Use 4" (102 mm) diameter vent material. correct size. The dryer is not level. Clothes not contacting the moisture sensors during Automatic cycles. See "Level Dryer" in the Installation Instructions. The No Heat temperature setting has Select the correct temperature for the types of garments being been selected. dried. See "Cycle Guide." 15