Whirlpool WFE975H0H Owners Manual - Page 17

Troubleshooting, Control Panel And Oven Door Exterior, Oven Racks, Storage Drawer Or Warming Drawer

Page 17 highlights

CONTROL PANEL AND OVEN DOOR EXTERIOR To avoid damage to the control panel, do not use abrasive cleaners, steel-wool pads, gritty washcloths, or abrasive paper towels. Cleaning Method: ■■ Glass cleaner and soft cloth or sponge: Apply glass cleaner to soft cloth or sponge, not directly on panel. OVEN RACKS Cleaning Method: ■■ Steel-wool pad ■■ For racks that have discolored and are harder to slide, a light coating of vegetable oil applied to the rack guides will help them slide. STORAGE DRAWER OR WARMING DRAWER (on some models) Check that storage drawer or warming drawer is cool and empty before cleaning. Cleaning Method: ■■ Mild detergent OVEN CAVITY Use AquaLift Technology regularly to clean oven spills. Do not use oven cleaners. Food spills should be cleaned when oven cools. At high temperatures, foods react with porcelain. Staining, etching, pitting, or faint white spots can result. Cleaning Method: ■■ Clean cycle: See the "Clean Cycle" section. TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. Problem Possible Causes and/or Solutions Nothing will operate Power supply cord is unplugged: Plug into a grounded outlet. ENERGY SAVE is active and the display is blank: Press any keypad on the control to display the time of day. See the "Electronic Oven Controls" section for more information. Household fuse is blown or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. The control displays an F9 or F9 E0 error code: The electrical outlet in the home may be miswired. Contact a qualified electrician to verify the electrical supply. Cooktop will not operate The control knob is not set correctly: Push in knob before turning to a setting. On ceramic glass models, the oven control lockout is set: See "Control Lock" in the "Feature Guide" section. Excessive heat Cookware is not the proper size: Use cookware about the same size as the surface cooking area, element, or around cookware on surface burner. Cookware should not extend more than 1/2" (1.3 cm) outside the cooking area. cooktop Cooktop cooking results not what expected Control knob set to incorrect heat level: See the "Cooktop" section. Range is not level: Level the range. See the Installation Instructions. Cooktop element Element cycling due to a temperature limiter: This is normal operation. The element may cycle on and off to cycles on and off on keep the cooktop from overheating. Hi setting Oven will not operate Delay Start is set: See the "Cook Time" section. Control is locked: Press and hold the Start keypad for 3 seconds to unlock. The range is in Demo mode: Demo mode will deactivate all oven elements. See "Demo Mode" in the "Electronic Oven Controls" section. Electronic oven control set incorrectly: See the "Electronic Oven Controls" section. Oven temperature too high or too low Oven temperature needs adjustment: See "Oven Temperature Control" in the "Electronic Oven Controls" section. Oven indicator lights Power to range is turned on or restored: See "Control Display" in the "Electronic Oven Controls" section. If flash the indicator lights keep flashing, call for service. Display shows messages Power failure (display shows flashing time): Clear the display. On some models, reset the clock, if needed. See "Clock" keypad feature in the "Feature Guide" section. Error code (display shows letter followed by number): Depending on your model, press CANCEL to clear the display. See "Control Display" in the "Electronic Oven Controls" section. If it reappears, call for service. Clean cycle did not work on all spills Several cooking cycles between Clean cycles or spills on oven walls and doors: Run additional Clean cycles. Use the AquaLift Technology Cleaning Kit. Kitchen and Appliance Cleaner or Cooktop Cleaner can be used for stubborn soils. See the "Accessories" and "Clean Cycle" sections for more information. 17

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17
CONTROL PANEL AND OVEN DOOR EXTERIOR
To avoid damage to the control panel, do not use abrasive
cleaners, steel-wool pads, gritty washcloths, or abrasive paper
towels.
Cleaning Method:
Glass cleaner and soft cloth or sponge:
Apply glass cleaner to soft cloth or sponge, not directly on
panel.
OVEN RACKS
Cleaning Method:
Steel-wool pad
For racks that have discolored and are harder to slide, a light
coating of vegetable oil applied to the rack guides will help
them slide.
STORAGE DRAWER OR WARMING DRAWER
(on some models)
Check that storage drawer or warming drawer is cool and empty
before cleaning.
Cleaning Method:
Mild detergent
OVEN CAVITY
Use AquaLift Technology regularly to clean oven spills.
Do not use oven cleaners.
Food spills should be cleaned when oven cools. At high
temperatures, foods react with porcelain. Staining, etching, pitting,
or faint white spots can result.
Cleaning Method:
Clean cycle:
See the “Clean Cycle” section.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Problem
Possible Causes and/or Solutions
Nothing will operate
Power supply cord is unplugged:
Plug into a grounded outlet.
ENERGY SAVE is active and the display is blank:
Press any keypad on the control to display the time of day.
See the “Electronic Oven Controls” section for more information.
Household fuse is blown or a circuit breaker is tripped:
Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
The control displays an F9 or F9 E0 error code:
The electrical outlet in the home may be miswired. Contact
a qualified electrician to verify the electrical supply.
Cooktop will not
operate
The control knob is not set correctly:
Push in knob before turning to a setting.
On ceramic glass models, the oven control lockout is set:
See “Control Lock” in the “Feature Guide”
section.
Excessive heat
around cookware on
cooktop
Cookware is not the proper size:
Use cookware about the same size as the surface cooking area, element, or
surface burner. Cookware should not extend more than 1/2" (1.3 cm) outside the cooking area.
Cooktop cooking
results not what
expected
Control knob set to incorrect heat level:
See the “Cooktop” section.
Range is not level:
Level the range. See the Installation Instructions.
Cooktop element
cycles on and off on
Hi setting
Element cycling due to a temperature limiter:
This is normal operation. The element may cycle on and off to
keep the cooktop from overheating.
Oven will not operate
Delay Start is set:
See the “Cook Time” section.
Control is locked:
Press and hold the Start keypad for 3 seconds to unlock.
The range is in Demo mode:
Demo mode will deactivate all oven elements. See “Demo Mode” in the
“Electronic Oven Controls” section.
Electronic oven control set incorrectly:
See the “Electronic Oven Controls” section.
Oven temperature
too high or too low
Oven temperature needs adjustment:
See “Oven Temperature Control” in the “Electronic Oven Controls”
section.
Oven indicator lights
flash
Power to range is turned on or restored:
See “Control Display” in the “Electronic Oven Controls” section. If
the indicator lights keep flashing, call for service.
Display shows
messages
Power failure (display shows flashing time):
Clear the display. On some models, reset the clock, if needed.
See “Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter followed by number):
Depending on your model, press CANCEL to clear
the display. See “Control Display” in the “Electronic Oven Controls” section. If it reappears, call for service.
Clean cycle did not
work on all spills
Several cooking cycles between Clean cycles or spills on oven walls and doors:
Run additional Clean
cycles. Use the AquaLift Technology Cleaning Kit. Kitchen and Appliance Cleaner or Cooktop Cleaner can be
used for stubborn soils. See the “Accessories” and “Clean Cycle” sections for more information.