Whirlpool WFG540H0AB Use & Care Guide - Page 14
Troubleshooting
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TROUBLESHOOTING First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call. www.whirlpool.com In Canada, reference the Customer Service section at www.whirlpool.ca WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. PROBLEM Nothing will operate Surface burners will not operate Surface burner flames are uneven, yellow and/or noisy Excessive heat around cookware on cooktop Cooktop cooking results not what expected Oven will not operate POSSIBLE CAUSES Power supply cord is unplugged. ENERGY SAVE is active, and the display is blank. Household fuse is blown or a circuit breaker is tripped. Main or regulator gas shutoff valve is in the off position. The range is improperly connected to the gas supply. The control knob is not set correctly. Air in the gas lines Clogged burner ports Clogged burner ports Burner caps positioned improperly Range converted improperly Cookware and flame are not matched. Improper cookware Control knob set to incorrect heat level Range is not level Air in the gas lines Control is locked. Control is in Demo Mode. Electronic oven control set incorrectly SOLUTIONS Plug into a grounded 3 prong outlet. Press any key on the control to display the Time of Day. See the "Electronic Oven Controls" section for more information. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. See the Installation Instructions. Contact a trained repair specialist or see Installation Instructions. Push in knob before turning to a setting. If this is the first time the surface burners have been used, turn on any one of the surface burner knobs to release air from the gas lines. See "Sealed Surface Burners" section. See "Sealed Surface Burners" section. See "Sealed Surface Burners" section. If propane gas is being used, contact a service technician or see cover for contact information. The cookware should be centered above the burner with the bottom sitting level on the grate. The flame should be adjusted so that it does not extend up the sides of the pan. Ideal cookware should have a flat bottom, straight sides and a well fitting lid, and the material should be of a medium to heavy thickness. See "Cooktop Use" section. Level the range. See the Installation Instructions. If this is the first time the oven has been used, turn on any one of the surface burner knobs to release air from the gas lines. Press and hold START for 3 seconds to unlock. Press and hold START TIME for 10 seconds to exit Demo Mode. Demo Mode is used for display models in a showroom. See "Electronic Oven Controls" section. 14