Whirlpool WFL98HEBU Use & Care Guide - Page 16

Troubleshooting, Using The Built-in Troubleshooting Feature - canada

Page 16 highlights

USING THE BUILT-IN TROUBLESHOOTING FEATURE 1. Press MORE INFO 2. Select TROUBLESHOOT Normal/Casual 59 Est. Cycle Time min Press and hold START/PAUSE to begin cycle. Warm/Cold Extra High Normal Temperature Spin Speed Soil Level O Stain Treat With the washer on, press MORE INFO to access the built-in troubleshooting feature. Use the LCD control buttons to select ALL INFO CATEGORIES. Then use the LCD control buttons to select the TROUBLESHOOT topic. The t and u buttons can be used to advance through the different options and categories. TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/product_help In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Washer Operation Washer will not run Possible Causes Door not closed completely. START/PAUSE button not pressed firmly or held long enough. Solution Make sure the washer door is closed completely. Press and hold the START/PAUSE button 2-5 seconds. Household fuse is blown or circuit breaker has tripped. Incorrect power supply. Check that the household fuse is intact and tight, or that the circuit breaker has not tripped. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. This washer requires a 120-volt power supply. Check with a qualified electrician. Wrong type of fuse. Use a time-delay fuse. Water Leaks Water leaks Fill hoses not attached tightly. Tighten fill-hose connections. Other Issues Single-dose laundry packet Other performance or operation issues Fill hose washers missing. Drain hose connection not correct. Check household plumbing for leaks or clogged sink or drain. Door seal is dirty. Not using HE detergent or using too much HE detergent. Dispenser is clogged. Make sure all 4 fill hose washers are installed correctly. Properly secure drain hose to drainpipe or laundry tub. Refer to the Installation Instructions for additional information. Do not place tape over drain opening. Water can backup out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.) Clean the door seal. See "Washer Maintenance." Use only HE High Efficiency detergents and follow the manufacturer's recommendations. Remove and clean the dispenser. See "Washer Maintenance." Packet not dissolving. Refer to the built-in troubleshooting feature on the washer. Make sure single-dose laundry packet is added to washer drum before adding clothes. Follow the manufacturer's recommendations. See the instructions above to access the built-in TROUBLESHOOT menus using the MORE INFO button. 16

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First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Door not closed completely.
Make sure the washer door is closed completely.
Press and hold the START/PAUSE button 2-5 seconds.
Household fuse is blown or circuit
breaker has tripped.
Check that the household fuse is intact and tight, or that the
circuit breaker has not tripped. Replace the fuse or reset the
circuit breaker. If the problem continues, call an electrician.
TROUBLESHOOTING
Washer will not run
START/PAUSE button not pressed
firmly or held long enough.
Washer Operation
Incorrect power supply.
This washer requires a 120-volt power supply.
Check with a qualified electrician.
Wrong type of fuse.
Use a time-delay fuse.
Fill hoses not attached tightly.
Tighten fill-hose connections.
Make sure all 4 fill hose washers are installed correctly.
Drain hose connection not correct.
Properly secure drain hose to drainpipe or laundry tub. Refer to
the Installation Instructions for additional information.
Check household plumbing for leaks
or clogged sink or drain.
Water can backup out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Fill hose washers missing.
Water Leaks
Water leaks
Do not place tape over drain opening.
Other performance
or operation issues
Refer to the built-in troubleshooting
feature on the washer.
See the instructions above to access the built-in TROUBLESHOOT
menus using the MORE INFO button.
Other Issues
Clean the door seal. See “Washer Maintenance.”
Door seal is dirty.
Use only HE High Efficiency detergents and follow the
manufacturer’s recommendations.
Not using HE detergent or using too
much HE detergent.
Remove and clean the dispenser. See “Washer Maintenance.”
Dispenser is clogged.
Normal/Casual
59
min
Press and hold START/PAUSE to begin cycle.
Warm/Cold
Temperature
Extra High
Spin Speed
Normal
Soil Level
Off
Stain Treat
Est. Cycle Time
1.
Press MORE INFO
With the washer on, press MORE INFO to access the built-in
troubleshooting feature. Use the LCD control buttons to select ALL
INFO CATEGORIES. Then use the LCD control buttons to select the
TROUBLESHOOT topic.
USING THE BUILT-IN TROUBLESHOOTING FEATURE
2.
Select TROUBLESHOOT
The
t
and
u
buttons can be used to advance through the different
options and categories.
Single-dose laundry
packet
Packet not dissolving.
Make sure single-dose laundry packet is added to washer drum
before adding clothes. Follow the manufacturer’s recommendations.