Whirlpool WFW3090JW Installation Guide - Page 25

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/product_help - In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display Once any possible issues are corrected, touch the Power button once to clear the code. Re-select and restart the cycle. (Water tap closed) No or not sufficient water supply because: n Water faucet is closed. n There are kinks in inlet hose. n Water faucet pressure is too low. n Mesh filters in inlet hose are clogged. n Water inlet hose is frozen up. Open the water faucet. Make sure there are no kinks in the inlet hose. Make sure water pressure is sufficient. Clean the mesh filters in the inlet hose. Install the washer at an ambient temperature of at least 41°F (5°C). After the problem has been corrected, touch the Start/Pause button. If the problem persists, touch and hold the Power button for at least 3 seconds. (Clean filter) Waste water is not pumped out because: n There are kinks in drain hose. n Drain hose is blocked or frozen up. n Filter is blocked. n Pump is blocked. Check the drain hose for kinks. Install the washer at an ambient temperature of at least 41°F (5°C). Clean the drain pump filter as described in the "Cleaning the Drain Pump Filter/Draining Residual Water" section. After the problem has been corrected, touch the Start/Pause button. If the problem persists, touch and hold the Power button for at least 3 seconds. (Door open indicator blinks) The door cannot lock. Firmly press the door in the area of the door lock to properly close it. Then touch the Start/Pause button. If the problem persists, touch and hold the Power button for at least 3 seconds. FdL (or F29) The door cannot unlock. Firmly press the door in the area of the door lock. Then touch and hold the Power button for at least 3 seconds. If the Hot cycle is selected, wait until cool-down and touch and hold the Power button again for at least 3 seconds. Turn on the washer. If the failure still appears, check and eventually correct the possible cause as indicated for the "Clean filter" error code. Then turn on the washer again. If the door does not unlock, touch and hold the Power button for at least 3 seconds. If the door still does not unlock, refer to the "How to Open Door in Case of Failure" section. Before draining water/ opening the door, wait until the water has cooled down (for hot wash programs). Fod Excessive foam formation (maybe by Start the Rinse & Spin program, with the Intensive overdosage of detergent) interrupted Rinse option. Follow the detergent manufacturer's dosing the program/cycle. This interruption recommendations. may be repeated several times until foam is adequately reduced. Use the Dosing Aid option. Make sure the drain pump filter is clean. 25