Whirlpool WFW92HEFBD Use & Care Guide - Page 31
Control Lock is On.
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Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help - In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Fabric Damage (cont.) Liquid chlorine bleach may have been added incorrectly. Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. Gray whites, dingy colors Load not sorted properly. The transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights. Wash temperatures too low. Use hot or warm temperatures if safe for the load. Make sure your hot water system is adequate to provide a hot water wash. Not enough detergent used, or hard water. Use more detergent for washing heavy soils in cold or hard water. Touch WATER HARDNESS to change water hardness to "hard." Incorrect dispenser operation Clogged dispensers or laundry products dispensing too soon. Do not overfill dispenser. Overfilling causes immediate dispensing. Load dispensers before starting a cycle. Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load. Liquid chlorine bleach not used in bleach compartment. Use only liquid chlorine bleach in the bleach compartment. Water in dispenser after cycle has finished. It is normal for small amounts of water to remain in dispenser at the end of the cycle. Single-dose laundry packet not dissolving Adding laundry packet incorrectly. Be sure laundry packet is added to washer drum before adding clothes. Do not add packet to dispenser. Follow the manufacturer's instructions to avoid damage to your garments. Cycle time changes or cycle time too long Normal washer operation. The cycle times vary automatically based on your water pressure, water temperature, detergent, and clothes load. The options you select will also affect the cycle times. Excessive suds in washer. When excessive suds are detected, a special suds routine automatically starts to remove extra suds and ensure proper rinsing of your garments. This routine will add time to the original cycle. Load may be out of balance. When load unbalance occurs, a washing process will start to redistribute the load. This extends the cycle time. Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items. Not using correct cycle for load type. The Quick Wash cycle is designed for smaller load sizes (2-4 items) of lightly soiled garments. If larger loads are washed in this cycle, cycle time will be increased. When using the Quick Wash or Delicates cycles, you should wash small loads. This ensures a gentle wash for your garments without increasing cycle times. The controls are not responding Control Lock is On. Touch and hold CONTROL LOCK for 3 seconds to turn off Control Lock. For each second CONTROL LOCK is held down, the display will count down one second: you will see "3," then "2," then "1." Liquid detergent on door Detergent is free to flow from the glass prior to beginning single-dose dispenser. of cycle Do not add liquid detergent until laundry is loaded. 31