Whirlpool WFW92HEFU Use & Care Guide - Page 28
Washer not performing as expected cont.
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Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help - In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Washer not draining/ Using cycles with a slower spin speed. spinning; loads are still wet (cont) Cycles with slower spin speeds remove less water than cycles with fast spin speeds. Use the recommended cycle/ speed spin for your garment. Washer not loaded as recommended. A tightly packed or unbalanced load may not allow the washer to spin correctly, leaving the load wetter than normal. See "Cycle Guide" for load size recommendation for each cycle. The load may be out of balance. Avoid washing single items. Balance a single item, such as a rug or jeans jacket with a few extra items. Not using HE detergent or using too much HE detergent. Use only HE detergent. Suds from regular detergent or using too much detergent can slow or stop draining or spinning. Always measure and follow manufacturer's directions for your load. To remove extra suds, select DRAIN & SPIN with EXTRA RINSE. Do not add detergent. Small items may have been caught in the pump or stuck between the washer drum and the outer tub. Check the drum for any items sticking through the drum holes. Empty pockets and use garment bags when washing small items. There are too many clothes in the Wash & Dry cycle. Only use the Wash & Dry cycle for 2-4 lightly soiled synthetic garments, athletic uniforms, or workout wear. Door locked at end of wash cycle Water remaining in washer after cycle. Select DRAIN & SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain. FanFresh® option is on. While this option is on, the fan blows and the load is tumbled periodically for up to 12 hours. The door remains locked during this time. To unlock the door, cancel the FanFresh® option by touching POWER. Door will not unlock Door locks when cycle has started. If the "Add Garment" light is lit, touch START once. The door will unlock. Incorrect or wrong wash or rinse temperatures Check for proper water supply. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses. Washing many loads. Your hot water tank may not have enough hot water to keep up with the number of hot or warm washes. This is normal. Desired setting or For best performance, not all settings are See the "Cycle Guide" for the available settings and options option does not light available with each cycle, and some options for each cycle. cannot be used together. Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. Not using HE detergent or using too much The suds from non-HE detergent can cause the washer HE detergent. to operate incorrectly. Use only HE detergent. Always measure detergent and follow manufacturer's directions based on load size and soil level. 28