Whirlpool WGD6620HC Owners Manual - Page 17

If you experience, Possible Causes, Solution, Dryer Results cont., Dryer Displaying Code Message or Indicator Is Lit

Page 17 highlights

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Dryer Results (cont.) Odors (cont.) Steam models only: For steam cycles, the water is not properly connected with the dryer. Make sure water is connected to the dryer. Check that water inlet hose is connected to both the faucet and dryer's water inlet valve. Check that the water supply is turned on. Odors are left in garments after wearing. To remove odors left in garments after wearing, select Steam Refresh. This cycle is best for reducing wrinkles and odors from dry loads consisting of wrinkle-free cotton, cotton-polyester blends, common knits, and synthetics. Load too hot Load removed before cooldown portion of cycle complete. Allow the dryer to complete the cooldown portion of the cycle before removing the load. Using Timed Dry cycle with a high temperature setting. Select an Automatic Cycle with a lower heat setting to avoid overdrying the load. Dryer Displaying Code Message or Indicator Is Lit "PF" (power failure) The drying cycle has been interrupted Touch POWER to clear the display. by a power failure. "L2" Diagnostic Code (low or no line voltage condition) There may be a problem with your home power supply, keeping the dryer's heater from turning on. The dryer will continue to run when this diagnostic code is present. Touch any pad to clear the code from the display and return to the estimated time remaining. NOTE: This error will only show during the initial installation. Try the following: • Check to see if a household fuse has blown or circuit breaker has tripped. Electric dryers use two household fuses or breakers. Replace the fuse or reset the circuit breaker. • Confirm that the power cord is properly installed. Refer to the Installation Instructions for details. • S elect a Timed Dry heated cycle, and restart the dryer. If the message persists, consult a qualified electrician. "F# E#" (F1 E1, F3 E1, etc.) variable service codes. The dryer is in need of service. If a code beginning with an "F" appears in the display, alternating between F# and E#, the dryer control has detected a problem that requires service. Call for service. Check Vent indicator is lit The lint screen or vent is clogged; the vent is crushed or kinked or has too many turns. The dryer will continue to run when this indicator is lit. Try the following: • Clean lint screen. • Check to see if the vent run from the dryer to the wall is crushed or kinked. • Confirm that the vent run from the dryer to the wall is free of lint and debris. • Confirm that the exterior vent exhaust hood is free of lint and debris. • Confirm that your vent system falls within the recommended run length and number of elbows for the type of vent you are using. Refer to "Plan Vent System" in the Installation Instructions for details. • Select a Timed Dry heated cycle, and restart the dryer. • If the indicator remains lit, have your entire home venting run cleaned. "Loc" The Control Lock is enabled. Touch and hold CONTROL LOCK or DAMP DRY SIGNAL (depending on the model) for 3 seconds to unlock the controls of the dryer. During this time, the LED Display will count down "3-2-1." When the Control Lock is disabled, the LED Display will clear. 17

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17
TROUBLESHOOTING
If you experience
Possible Causes
Solution
Dryer Results (cont.)
Odors (cont.)
Steam models only: For steam
cycles, the water is not properly
connected with the dryer.
Make sure water is connected to the dryer. Check that water
inlet hose is connected to both the faucet and dryer’s water inlet
valve. Check that the water supply is turned on.
Odors are left in garments after
wearing.
To remove odors left in garments after wearing, select Steam
Refresh. This cycle is best for reducing wrinkles and odors from
dry loads consisting of wrinkle-free cotton, cotton-polyester
blends, common knits, and synthetics.
Load too hot
Load removed before cooldown
portion of cycle complete.
Allow the dryer to complete the cooldown portion of the cycle
before removing the load.
Using Timed Dry cycle with a high
temperature setting.
Select an Automatic Cycle with a lower heat setting to avoid
overdrying the load.
Dryer Displaying Code Message or Indicator Is Lit
“PF” (power failure)
The drying cycle has been interrupted
by a power failure.
Touch POWER to clear the display.
“L2” Diagnostic Code
(low or no line voltage
condition)
There may be a problem with your
home power supply, keeping the
dryer’s heater from turning on.
The dryer will continue to run when this diagnostic code is
present. Touch any pad to clear the code from the display and
return to the estimated time remaining.
NOTE:
This error will only show during the initial installation.
Try the following:
Check to see if a household fuse has blown or circuit breaker
has tripped. Electric dryers use two household fuses or
breakers. Replace the fuse or reset the circuit breaker.
Confirm that the power cord is properly installed. Refer to
the Installation Instructions for details.
Select a Timed Dry heated cycle, and restart the dryer.
If the message persists, consult a qualified electrician.
“F# E#” (F1 E1, F3 E1,
etc.) variable service
codes.
The dryer is in need of service.
If a code beginning with an “F” appears in the display, alternating
between F# and E#, the dryer control has detected a problem
that requires service. Call for service.
Check Vent indicator is lit
The lint screen or vent is clogged;
the vent is crushed or kinked or has
too many turns.
The dryer will continue to run when this indicator is lit. Try the
following:
• Clean lint screen.
• Check to see if the vent run from the dryer to the wall is
crushed or kinked.
• Confirm that the vent run from the dryer to the wall is free of
lint and debris.
• Confirm that the exterior vent exhaust hood is free of lint and
debris.
• Confirm that your vent system falls within the recommended
run length and number of elbows for the type of vent you
are using. Refer to “Plan Vent System” in the Installation
Instructions for details.
• Select a Timed Dry heated cycle, and restart the dryer.
• If the indicator remains lit, have your entire home venting
run cleaned.
“Loc”
The Control Lock is enabled.
Touch and hold CONTROL LOCK or DAMP DRY SIGNAL
(depending on the model) for 3 seconds to unlock the controls
of the dryer. During this time, the LED Display will count down
“3-2-1.” When the Control Lock is disabled, the LED Display
will clear.
First try the solutions suggested here or visit our website at
www.whirlpool.com/owners
(in Canada
www.whirlpool.ca/owners
) for assistance and to possibly avoid a service call.